fix problems on Photo Backup [iphone]

—— Run into issues on Photo Backup ? Get help pending when official support gets back to you!

Photo Backup for Synology

Info:

company: Sonar Workshop

: https://photobackup-app.com/?page_id=54

: photobackup-app.com

Chat with our AI-based Photo Backup Support

🛠️ Common Photo Backup Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Connecting to NAS is confusing

Fix: 1. Ensure your Synology NAS is powered on and connected to the same Wi-Fi network as your iPhone. 2. Open the Photo Backup app and go to the... ⇲

Lacks support for connection issues

Fix: 1. Check the app's FAQ or help section for common connection issues. 2. Ensure your iPhone is connected to the same network as your NAS. 3.... ⇲

Search issue

No option to search for NAS

Fix: 1. Manually enter the IP address of your NAS in the app settings. 2. Use the Synology DS Finder app to locate your NAS and note its IP addre... ⇲

Background issue

Cannot operate in the background

Fix: 1. Go to your iPhone's Settings > Photo Backup app and enable Background App Refresh. 2. Ensure that the app has permission to run in the ba... ⇲

Backup issue

Invalid path error during backup

Fix: 1. Check the backup settings in the app to ensure the path to the NAS is correct. 2. Verify that the folder you are trying to back up to exi... ⇲

Not all metadata preserved

Fix: 1. Check the app settings to see if there are options to include metadata during backup. 2. If not, consider using a different backup method... ⇲

Manual backup required

Fix: 1. Set a reminder to perform backups regularly. 2. Explore the app settings to see if there are any options for scheduling backups or automa... ⇲

Stops backup after limited photos without upgrade

Fix: 1. Keep track of the number of photos you are backing up and try to back them up in smaller batches. 2. Consider upgrading if you frequently... ⇲

Network issue

Photo Backup times out frequently

Fix: 1. Ensure your Wi-Fi connection is stable and strong. 2. Close other apps that may be using bandwidth to improve performance. OR 1. Try r... ⇲

Payments issue

Requires payment for full version

Fix: 1. Review the features of the free version and determine if they meet your needs. 2. If you find the app useful, consider the benefits of up... ⇲

UI issue

Does not allow landscape mode

Fix: 1. Check if there are any settings in the app that allow you to switch to landscape mode. 2. If not, consider providing feedback to the deve... ⇲

Syncing issue

No option to automatically delete photos after sync

Fix: 1. Manually delete photos from your iPhone after confirming they have been backed up to the NAS. 2. Set a reminder to do this regularly to k... ⇲