fix problems on SHMLive [iphone]

—— Run into issues on SHMLive? Get help pending when official support gets back to you!

SHMLive

Info:

company: Society of Hospital Medicine

: https://www.hospitalmedicine.org

Chat with our AI-based SHMLive Support

🛠️ Common SHMLive Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SHMLive freezes while watching stream

Fix: 1. Close the app completely: Double-tap the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for SHMLive. Installing the latest version can fix b... ⇲

Offline issue

limited offline functionality

Fix: 1. Download content: If the app allows, look for an option to download streams or videos for offline viewing. This is usually found in the s... ⇲

Support issue

poor customer support

Fix: 1. Use in-app help: Check if SHMLive has a help or FAQ section within the app. This can provide immediate answers to common issues. 2. Sear... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > SHMLive and ensure that notifications are enabled. Adjust the settings to a... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any customization options available, such as themes or layout adjustments.... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for SHMLive to save battery. 2. Lower sc... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for SHMLive. If not, consider upgrading your device if possi... ⇲