fix problems on TradeMap [iphone]

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—— Run into issues on TradeMap? Get help pending when official support gets back to you!

TradeMap: Acompanhe suas ações
Info:
company: Valemobi Consultoria Empresarial S/A
: https://www.trademap.com.br/faq
: www.trademap.com.br
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Registration issue

Limited registration outside Brazil

Fix: If you are outside Brazil, try using a VPN service to connect to a Brazilian server. This may allow you to register as if you were in Brazil... ⇲
 
Loading issue

TradeMap fails to load

Fix: Ensure that your device is connected to a stable internet connection. Try switching between Wi-Fi and mobile data to see if the issue persis... ⇲
 
Compatibility issue

Integration issues with international brokers

Fix: Check the app's settings to ensure that your broker account is properly linked. Look for any specific instructions provided by TradeMap for... ⇲

Missing features in mobile version

Fix: Check if the app has a desktop version that may offer the missing features. You can use the desktop version for more comprehensive functiona... ⇲
 
Customization issue

Free version lacks functionality

Fix: Explore the app's features to maximize what is available in the free version. Familiarize yourself with the tools and data that are included... ⇲
 
Login issue

Password recovery issues

Fix: Use the 'Forgot Password' feature on the login screen. Follow the prompts to receive a password reset link via email or SMS. OR If you do... ⇲
 
Bugs issue

New version has bugs

Fix: Check for any available updates for the app. Developers often release patches to fix bugs in newer versions. Go to the App Store and see if... ⇲

Bugs disrupt user experience

Fix: Document the specific bugs you encounter and check online forums or the app's community for similar reports. This can help you find temporar... ⇲

Incomplete company reports

Fix: Cross-reference the reports with other financial news sources or databases to ensure you have the complete information you need. OR Provi... ⇲
 
Security issue

TradeMap is easily hackable

Fix: Enhance your account security by enabling two-factor authentication (2FA) if available. This adds an extra layer of protection to your accou... ⇲

Security concerns with account access

Fix: Regularly review your account activity for any unauthorized transactions or logins. Report any suspicious activity immediately through the a... ⇲
 
Freezing issue

TradeMap freezes on startup

Fix: Force close the app by swiping it away in the app switcher, then reopen it. This can resolve temporary glitches that cause freezing. OR R... ⇲
 
Updates issue

TradeMap does not open after updates

Fix: Check if your device's operating system is compatible with the latest version of the app. Update your device if necessary. OR If the app... ⇲
 
Syncing issue

Disappearing tracked stocks

Fix: Ensure that you are logged into the correct account where your tracked stocks are saved. Sometimes, logging into a different account can cau... ⇲

Inconsistent asset synchronization

Fix: Check your internet connection to ensure that it is stable, as poor connectivity can affect synchronization. Try switching networks if neces... ⇲
 
Payments issue

Complicated cancellation process

Fix: Follow the in-app instructions for cancellation carefully. Take notes of each step to ensure you do not miss any part of the process. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.6%

Bad experience
3.7%

Neutral
1.7%

~ from our NLP analysis of 1,514 combined software ratings.

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 Private Data TradeMap collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers

  Cost of Subscriptions
  1. Carteira: $3.49 Combo Carteira
  2. Fundamentalista: $3.49 Combo Fundamentalista
  3. Gestão de Carteira: $4.99 Análise total da sua carteira de investimento
  4. Opções: $4.99 Combo Opções
  5. Notícias: $2.49 Combo Notícias
  6. Explorer mensal: $11.99 Explorer mensal
  7. Análise Técnica: $2.49 Combo Análise Técnica
  8. Explorer: $49.99 Plano explorer
  9. Explorer: $7.99 Análise de Ativos e Gestão de Carteira
  10. Análises de Ativos: $4.99 Ferramentas para AT e análise fundamentalista