fix problems on Smart Optometry [iphone]

​

—— Run into issues on Smart Optometry? Get help pending when official support gets back to you!

Smart Optometry
Info:
company: Smart Optometry
: http://www.smart-optometry.com
: www.smart-optometry.com
Chat with our AI-based Smart Optometry Support
   Hello! How can I assist you?  

characters left:
 
Account issue

Requires account sign-up

Fix: 1. Use a temporary email: If you want to avoid using your primary email, consider creating a temporary email account through services like T... ⇲
 
Bugs issue

Inconsistent access to free tests

Fix: 1. Check app settings: Ensure that you are logged in and that your account is in good standing. Sometimes, access to features can depend on... ⇲
 
Ads issue

Full of ads

Fix: 1. Look for an ad-free version: Check if the app offers a premium version or in-app purchase that removes ads. This is often a one-time fee... ⇲
 
Customization issue

No option for inches

Fix: 1. Use a conversion tool: If the app only provides measurements in centimeters, consider using a conversion app or website to convert measur... ⇲
 
Compatibility issue

Not compatible with certain iOS versions

Fix: 1. Check your iOS version: Go to Settings > General > About and check your iOS version. If it's outdated, consider updating your device to t... ⇲

Missing Arabic language support

Fix: 1. Change device language: Go to Settings > General > Language & Region and set your iPhone language to Arabic. Some apps may automatically... ⇲
 
Crashes issue

Splash screen appears then crashes

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to see all open apps. Swipe... ⇲
 
Loading issue

Never-ending load screen after login

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲
 
Support issue

Lack of in-app guidance or instructions

Fix: 1. Explore the app: Take time to navigate through the app's menus and options. Often, features are available but not immediately obvious. Lo... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
84.0%

Bad experience
11.2%

Neutral
4.8%

~ from our NLP analysis of 519 combined software ratings.

 Switch to these Alternatives:
OcularCheck: Acuity Exam
Eye Handbook
Eye exercises and Vision test
Eye Patient
9 Gaze
AAO Ophthalmic Education
OptiExpert™
Health Checks
VisionCare - Eye Exams
LooC - Mobile eye test

 Private Data Smart Optometry collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. PRO Monthly Subscription: $2.99 Monthly access to Smart Optometry PRO
  2. PRO Yearly Subscription: $22.99 Yearly access to Smart Optometry PRO
  3. Smart Optometry PRO: $9.99 This In-App purchase unlocks 12 standardised methods of eye examination in addition to the 3 already unlocked tests. It enables testing of a wide variety of functions of the eye.
  4. Generous Tip!: $4.99 Tip us and remove all ads in application!
  5. PRO Bundle: $9.99 Unlocks all available tests!
  6. Visual Acuity + Test: $1.99 Get new Visual Acuity + interactive test that lets you examine visual acuity even more precisely, interactively and quickly. Let the patient swipe with finger in the direction symbol is pointing and application will do the rest!
  7. Red Desaturation Test: $1.99 Unlocks interactive test for red desaturation!
  8. Generous Tip: $4.99 Tip us and remove all ads in application!
  9. Massive Tip!: $9.99 Tip us and remove all ads in application!
  10. Amazing Tip!: $14.99 Tip us and remove all ads in application!