fix problems on Beam [iphone]

—— Run into issues on Beam? Get help pending when official support gets back to you!

Beam - Escooter Sharing

Info:

company: APAC ESCOOTERS PTE. LTD.

: https://www.ridebeam.com/help

: www.ridebeam.com

Chat with our AI-based Beam Support

🛠️ Common Beam Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Beam freezes

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

Slow app performance

Fix: 1. Clear app cache: Go to your iPhone settings, scroll down to find the Beam app, and check if there is an option to clear cache or data. Th... ⇲

Bugs issue

Lousy location detection

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services. Ensure that Location Services are turned on and that the Beam app... ⇲

Inconsistent speed of scooters

Fix: 1. Check scooter status: Before starting your ride, check the app for the status of the scooter. Some scooters may have lower battery levels... ⇲

UI issue

Difficult to use

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout. Look for a tutorial or help section within th... ⇲

Broken UI for payment options

Fix: 1. Check for updates: Ensure that you have the latest version of the app installed, as updates often fix UI issues. Go to the App Store and... ⇲

Beam hard to see in bright sunlight

Fix: 1. Adjust screen brightness: Go to Settings > Display & Brightness and increase the brightness of your screen to improve visibility in sunli... ⇲

Payments issue

Charges for idle time

Fix: 1. Review the pricing policy: Check the app or website for details on idle time charges. Understanding the policy can help you plan your rid... ⇲

High prices

Fix: 1. Look for promotions: Check the app for any ongoing promotions or discounts that may help reduce costs. Sometimes, there are special offer... ⇲

Permissions issue

Restricted areas limit usability

Fix: 1. Check the map: Before starting your ride, review the app's map for restricted areas. This can help you plan your route and avoid areas wh... ⇲

Slow issue

Slow start and end of rides

Fix: 1. Ensure a stable internet connection: Make sure you have a good internet connection before starting or ending a ride. If your connection i... ⇲

Settings issue

Limited operating hours

Fix: 1. Check the app for operating hours: Review the app or website for the specific operating hours of the service in your area to avoid disapp... ⇲

Search issue

Hard to find designated parking spots

Fix: 1. Use the app's map feature: Before ending your ride, use the app's map to locate nearby designated parking spots. This can help you find a... ⇲

Support issue

Customer service issues

Fix: 1. Use in-app support: If you encounter issues, check if the app has a support or help section where you can submit inquiries or report prob... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.1%

Bad experience

2.7%

Neutral

1.2%

~ from our NLP analysis of 4,256 combined software ratings.

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Private Data Beam collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Diagnostics