fix problems on RR [iphone]

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—— Run into issues on RR? Get help pending when official support gets back to you!

RR - Dealer
Info:
company: Rapid Recon Inc.
: https://www.rapidrecon.com/contact-us/
: www.rapidrecon.com
Chat with our AI-based RR Support
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UI issue

unnecessary sub-pages

Fix: 1. Customize your dashboard: Look for options in the app settings to customize your dashboard or main menu. This can help you streamline the... ⇲

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. This can help you navigate... ⇲

no landscape mode

Fix: 1. Check device orientation lock: Ensure that your iPhone's orientation lock is turned off. Swipe down from the top-right corner to access t... ⇲

desktop version zoomed in

Fix: 1. Adjust browser zoom settings: If you are using a web browser, check the zoom settings by pressing 'Ctrl' + '0' (Windows) or 'Command' + '... ⇲
 
Notifications issue

pop-ups for notification settings

Fix: 1. Adjust notification settings: Go to Settings > Notifications > RR - Dealer and customize your notification preferences to reduce pop-ups.... ⇲
 
Login issue

login issues with too many requests

Fix: 1. Wait and retry: If you encounter a 'too many requests' error, wait a few minutes before trying to log in again. This can help reset your... ⇲
 
Uploads issue

uploading pictures fails

Fix: 1. Check file size and format: Ensure that the pictures you are trying to upload meet the app's requirements for size and format. Resize or... ⇲
 
Bugs issue

tagging photos to work lines impossible

Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates may fix tagging issues. Check the App Store for updates.... ⇲
 
Loading issue

blank white screen on load

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue resolves itself. 2. Clear app cache: Go to Settings > Genera... ⇲
 
Slow issue

slow approval process

Fix: 1. Check for pending tasks: Ensure that all necessary tasks or documents are submitted for approval. Sometimes, missing items can slow down... ⇲
 
Crashes issue

RR crashes when uploading pictures

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates often fix bugs that cause crashes. 2. Restart you... ⇲
 
Customization issue

new layout unnecessary

Fix: 1. Explore customization options: Check if the app allows you to customize the layout or revert to a previous version if available. 2. Prov... ⇲
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 what users are saying
Bad experience
58.6%

Good experience
37.9%

Neutral
3.4%

~ from our NLP analysis of 29 combined software ratings.

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 Private Data RR collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Other Data