—— Run into issues on Hours Tracker? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app's settings to ensure that the time tracking feature is enabled. Go to 'Settings' > 'Time Tracking' and verify that the 'Track... ⇲
Fix: To change the tax rate for existing jobs, you may need to delete the job and recreate it with the correct tax rate. Go to 'Jobs', select the... ⇲
Fix: For better handling of overnight shifts, manually adjust the start and end times of your shifts in the app. Go to the 'Time Entries' section... ⇲
Fix: Ensure that both devices are connected to the same Wi-Fi network and that you are logged into the same iCloud account. Go to 'Settings' > 'i... ⇲
Fix: To access your cloud backups, log into the web application using the same credentials as your mobile app. Once logged in, navigate to the 'B... ⇲
Fix: To maximize the use of the watch app, ensure that your iPhone is always nearby and connected to the watch. This will allow the watch app to... ⇲
Fix: If the export function is not working correctly, try restarting the app and attempting the export again. Ensure that you have a stable inter... ⇲
Fix: Check the app's location settings by going to 'Settings' > 'Privacy' > 'Location Services' on your iPhone. Ensure that Hours Tracker has per... ⇲
Fix: To reduce permission prompts, ensure that all necessary permissions are granted in the iPhone app. Go to 'Settings' > 'Privacy' and check th... ⇲
Fix: Since there is no direct option to archive jobs, consider using a naming convention to mark jobs as archived. For example, you can add 'Arch... ⇲