fix problems on Read With Ello [iphone]

​

—— Run into issues on Read With Ello? Get help pending when official support gets back to you!

Read with Ello
Info:
company: Ello Technology, Inc.
: https://www.ello.com/
: www.ello.com
Chat with our AI-based Read with Ello Support
   Hello! How can I assist you?  

characters left:
 
Audio issue

Audio skipping during use

Fix: Check your internet connection. A weak or unstable connection can cause audio to skip. Try switching to a different Wi-Fi network or using c... ⇲
 
Customization issue

Limited book selection per month

Fix: Explore the app's library features to see if there are any filters or categories that you may have overlooked. Sometimes, books are categori... ⇲

Inability to control timing for page transitions

Fix: Look for settings within the app that allow you to adjust the timing of page transitions. Some apps have options for manual or automatic tra... ⇲
 
Feedback issue

Inconsistent feedback on reading

Fix: Check the app settings to see if there are options to customize feedback preferences. Some apps allow you to adjust how and when feedback is... ⇲
 
Account issue

Difficulties with multiple profiles

Fix: Ensure that each profile is set up correctly with unique identifiers (like email addresses or usernames). This can help prevent confusion be... ⇲
 
Settings issue

Lack of parental progress reports

Fix: Check if there are any settings within the app that allow you to enable or access progress reports. Some apps have hidden features that may... ⇲
 
Payments issue

High subscription cost with hidden fees

Fix: Review your subscription details in the app or on the App Store. Look for any breakdown of costs to understand what you are being charged fo... ⇲
 
UI issue

Navigation issues for younger users

Fix: Set up the app in a simplified mode if available. Some apps have settings that allow for a more child-friendly interface, making navigation... ⇲

Repetitive prompts from the character

Fix: Check the app settings to see if there is an option to adjust the frequency of prompts or notifications. Some apps allow you to customize ho... ⇲
 
Login issue

Frustration with login issues on multiple devices

Fix: Ensure that you are using the same login credentials on all devices. Double-check for typos in your email or password when logging in. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
92.9%

Bad experience
4.8%

Neutral
2.4%

~ from our NLP analysis of 126 combined software ratings.

 Switch to these Alternatives:
Readability - Learn to Read
Hooked on Math
Hooked on Spelling
Hooked on Phonics Learning
Learn to Read - Reading.com
Elephant Learning Math Academy
BYJU’S Learning | Disney
Osmo Reading Adventure
Synthesis Tutor
Letter Tiles: Good & Beautiful

 Private Data Read with Ello collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. Read with Ello Monthly Plan: $14.99 Thank you for purchasing Ello!
  2. Read with Ello Monthly Plan: $14.99 Thank you for reading with Ello!
  3. Read with Ello Annual Plan: $139.00 Thank you for purchasing Ello!
  4. Read with Ello Monthly Plan: $14.99 Thank you for reading with Ello!
  5. Read with Ello Annual Plan: $139.00 Thank you for Reading with Ello!
  6. Read with Ello Annual Plan: $99.00 Thank you for reading with Ello!