—— Run into issues on Banco Falabella Chile? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲
Fix: 1. Ensure you have a stable internet connection: Check your Wi-Fi or cellular data connection. If it's weak, try switching to a different ne... ⇲
Fix: 1. Close other apps: If you have multiple apps running, close them to free up memory. Double-click the Home button (or swipe up) and swipe u... ⇲
Fix: 1. Reset Face ID: Go to Settings > Face ID & Passcode, and tap 'Reset Face ID'. Then, set it up again by following the on-screen instruction... ⇲
Fix: 1. Check system settings: Go to Settings > Display & Brightness and toggle between Light and Dark mode. If the app does not support dark mod... ⇲
Fix: 1. Use alternative payment methods: If NFC is not supported, consider using QR code payments or traditional card payments until the feature... ⇲
Fix: 1. Check compatibility: Verify that your device meets the minimum requirements for the app. If it does not, consider using an older version... ⇲
Fix: 1. Restart your iPhone: A simple restart can often resolve temporary issues with app functionality. 2. Check for app updates: Go to the App... ⇲
Fix: 1. Log out from other devices: Ensure you are logged out of the Banco Falabella app on any other devices to avoid conflicts with dynamic key... ⇲
Fix: 1. Check for updates: Ensure you have the latest version of the app, as investment visualization features may be included in updates. 2. Use... ⇲
Fix: 1. Check orientation lock: Ensure that the orientation lock is not enabled on your iPad. Swipe down from the top-right corner to access the... ⇲
Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features better. This can help impro... ⇲
Fix: 1. Restart the App Store: Close the App Store app completely and reopen it to refresh the available updates. 2. Check your internet connecti... ⇲
Fix: 1. Restart your iPhone: Restarting can often resolve issues that occur after an update. 2. Clear app cache: Offload the app from Settings >... ⇲
Fix: 1. Reset your password: Go to the login screen and select 'Forgot Password?' to reset your password. This can sometimes resolve access issue... ⇲
Fix: 1. Free up storage: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to free up space, which can improve app p... ⇲
Fix: 1. Reconfigure Touch ID: Go to Settings > Touch ID & Passcode, delete the existing fingerprints, and set them up again to ensure they are re... ⇲
Fix: 1. Navigate through the app: Check the app's menu thoroughly to find the section for card details, as it may be located under a different ca... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable and strong internet connection, as poor connectivity can lead to inconsistent se... ⇲
Fix: 1. Use account nicknames: If the app allows, assign nicknames to your accounts for easier identification instead of grouping them. 2. Keep a... ⇲