fix problems on Optum Perks [iphone]

—— Run into issues on Optum Perks? Get help pending when official support gets back to you!

Optum Perks

Info:

company: Optum Inc.

: https://perks.optum.com

: perks.optum.com

Chat with our AI-based Optum Perks Support

🛠️ Common Optum Perks Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Pharmacy acceptance issues

Fix: Check the list of participating pharmacies on the Optum Perks website or app. Make sure to enter your location accurately to find nearby pha... ⇲

Inaccurate pharmacy listings

Fix: If you find that a pharmacy listed in the app is inaccurate, try refreshing the app or clearing the app cache. Go to your iPhone Settings >... ⇲

Customization issue

Limited coupon saving options

Fix: Explore the app thoroughly to ensure you are not missing any available coupons. Check for any filters or categories that may limit your sear... ⇲

Lack of user-friendly features for saving medications

Fix: Explore the app settings to see if there are options to create a favorites list or save frequently used medications. This can help streamlin... ⇲

Bugs issue

Price discrepancies with other apps

Fix: To verify prices, compare the medication prices listed in Optum Perks with those in other apps. Make sure to check the same pharmacy and med... ⇲

UI issue

Difficulties changing quantity amounts

Fix: When trying to change the quantity of a medication, ensure you are in the correct section of the app. Look for a quantity field or button th... ⇲

Ads issue

Frequent ads in the app

Fix: Check if there is an option in the app settings to limit or disable ads. Some apps offer a premium version that may reduce or eliminate ads,... ⇲

Support issue

Poor customer support

Fix: Utilize the FAQ section of the Optum Perks app or website for common issues and solutions. This can often provide quick answers without need... ⇲

Pricing issue

High prices for certain medications

Fix: If you find that certain medications are priced higher than expected, consider discussing alternatives with your healthcare provider. They m... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.4%

Neutral

2.3%

Bad experience

1.4%

~ from our NLP analysis of 3,124 combined software ratings.

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Private Data Optum Perks collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Search History
- Identifiers
- Diagnostics