fix problems on Rio Grande FCU [iphone]

—— Run into issues on Rio Grande FCU? Get help pending when official support gets back to you!

Rio Grande FCU

Info:

company: Rio Grande Federal Credit Union

: http://riograndefcu.org/contact/

Chat with our AI-based Rio Grande FCU Support

🛠️ Common Rio Grande FCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

balance accuracy is spotty

Fix: 1. Log out of the app and log back in to refresh your account data. This can often resolve temporary discrepancies in balance accuracy. 2.... ⇲

transactions are not current

Fix: 1. Refresh the app by pulling down on the transaction list to force a refresh. This can help in loading the most current transactions. 2. C... ⇲

Syncing issue

some transactions do not show up

Fix: 1. Check the filter settings in the transaction history section of the app. Ensure that no filters are hiding certain transactions. 2. Log... ⇲

Downloads issue

downloading spreadsheet is a hassle

Fix: 1. Instead of downloading directly from the app, log into the Rio Grande FCU website using a mobile browser or desktop. The website may offe... ⇲

Network issue

network error prevents app usage

Fix: 1. Check your internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Restart your iPhone to reset the... ⇲

Rio Grande FCU fails to log in after update

Fix: 1. Ensure that you are entering the correct login credentials. Sometimes, updates can reset saved passwords. 2. If you have forgotten your... ⇲

Face ID does not work

Fix: 1. Go to your iPhone settings, select Face ID & Passcode, and ensure that the app is enabled for Face ID. 2. If it is enabled, try toggling... ⇲

Payments issue

bill pay option does not work

Fix: 1. Check if your payment method is correctly set up in the app. Go to the bill pay section and verify your payment details. 2. Ensure that... ⇲

Camera issue

check deposit has camera ratio issues

Fix: 1. Ensure that you are using the app in a well-lit area to improve camera performance. 2. Hold the check flat and steady, and ensure that a... ⇲

Slow issue

check deposit takes a long time to process

Fix: 1. Check the app for any notifications regarding processing times or delays. Sometimes, processing can take longer due to high volume. 2. E... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

72.7%

Good experience

27.3%

Neutral

0.0%

~ from our NLP analysis of 11 combined software ratings.

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Private Data Rio Grande FCU collects from your iPhone

Data Not Collected: The developer does not collect any data from this app.