fix problems on RibCrib [iphone]

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—— Run into issues on RibCrib? Get help pending when official support gets back to you!

RibCrib
Info:
company: The Rib Crib BBQ, Inc.
: https://support.thanx.com/
: ribcrib.com
Chat with our AI-based RibCrib Support
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Network issue

Online order seems unavailable

Fix: 1. Check the RibCrib website or app for any announcements regarding service outages or maintenance. 2. Try refreshing the page or restarting... ⇲
 
Glitches issue

Constantly refreshes while entering order

Fix: 1. Ensure your internet connection is stable. Test your connection by loading other websites or apps. 2. Close any unnecessary tabs or apps... ⇲

Strange items appear in cart

Fix: 1. Clear your cart and start a new order to see if the issue persists. 2. Ensure that you are logged into your account to avoid any session-... ⇲

Glitches in ordering process

Fix: 1. Restart the app or refresh the website to see if the glitches resolve. 2. Ensure your device's operating system is updated to the latest... ⇲
 
UI issue

Not user friendly

Fix: 1. Familiarize yourself with the app or website by exploring its features. Look for a tutorial or help section within the app. 2. Create a s... ⇲

Difficult website to use

Fix: 1. Familiarize yourself with the layout of the website. Take a moment to explore the menu and options available. 2. Use the search function... ⇲
 
Bugs issue

Does not use rewards

Fix: 1. Check if you are logged into your rewards account within the app or website. 2. Ensure that your rewards account is active and that you h... ⇲

Confusion with order status

Fix: 1. Check your email for order confirmation and status updates. Ensure that the email address linked to your account is correct. 2. Use the a... ⇲

Credit card information disappears

Fix: 1. Ensure that you are using a secure internet connection when entering your credit card information. 2. Check if your device has any securi... ⇲
 
Payments issue

Cannot use more than one gift card

Fix: 1. Check the terms and conditions of gift card usage on the RibCrib website to confirm their policy. 2. As a workaround, consider using one... ⇲

Discount not applied as promised

Fix: 1. Double-check the terms and conditions of the discount to ensure it was applicable to your order. 2. If the discount was not applied, try... ⇲
 
Customization issue

No option for curbside service

Fix: 1. Check the app or website for any updates regarding curbside service availability. 2. If curbside service is not available, consider calli... ⇲

No option to order classic Chicken wrap

Fix: 1. Check the menu for any updates or changes. Sometimes items may be temporarily unavailable. 2. If the item is not listed, consider reachin... ⇲

No special requests option

Fix: 1. If the app or website does not allow for special requests, consider calling the restaurant directly after placing your order to make your... ⇲
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 what users are saying
Good experience
97.3%

Neutral
1.6%

Bad experience
1.1%

~ from our NLP analysis of 10,360 combined software ratings.

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 Private Data RibCrib collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data