fix problems on FCCU Card Manager [iphone]

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—— Run into issues on FCCU Card Manager? Get help pending when official support gets back to you!

FCCU Card Manager
Info:
company: First Community CU Houston
: http://www.FCCU.org/visadps
Chat with our AI-based FCCU Card Manager Support
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Security issue

Face recognition turns off randomly

Fix: 1. Go to Settings > Face ID & Passcode and ensure that Face ID is enabled for the FCCU Card Manager app. 2. If it turns off, toggle it off... ⇲

Card deactivation without prior verification

Fix: 1. Regularly check your account settings for any security features that may allow you to manage your card status. 2. If you notice your car... ⇲
 
Customization issue

Alerts are not customizable

Fix: 1. Check the app settings by navigating to the settings menu within the FCCU Card Manager app. Look for any options related to notifications... ⇲
 
UI issue

No option to view individual transactions

Fix: 1. Check the app's main menu or dashboard for a 'Transactions' or 'History' section. If it's not visible, try refreshing the app or logging... ⇲
 
Settings issue

International transaction settings ineffective

Fix: 1. Go to the app settings and look for 'International Transactions' or 'Card Settings'. Ensure that the settings are enabled for internation... ⇲
 
Support issue

Lack of in-house resources and trained employees

Fix: 1. Utilize the app's help section or FAQ for self-service support. This may provide answers to common questions and issues. 2. Look for onl... ⇲
 
Compatibility issue

Separate apps for credit union and card management

Fix: 1. Familiarize yourself with both apps and their functionalities. Create a checklist of tasks you need to perform in each app to streamline... ⇲
 
Loading issue

Continuous loading during account creation

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the loading issue persists. 2. Clear the... ⇲
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 what users are saying
Good experience
94.9%

Bad experience
3.2%

Neutral
1.9%

~ from our NLP analysis of 805 combined software ratings.

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 Private Data FCCU Card Manager collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • User Content
    • Usage Data
    • Diagnostics