—— Run into issues on FOLX Community Plat? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: First, try restarting the app. Close it completely by swiping it away from the app switcher and then reopen it. If the issue persists, check... ⇲
Fix: While live chat or phone support is unavailable, utilize the app's FAQ or help section if available. This can often provide immediate answer... ⇲
Fix: To expedite support responses, ensure your initial inquiry is as detailed as possible. Include your device type, app version, and a clear de... ⇲
Fix: Check the app's help section or user guide for specific instructions on importing medical history. If this information is not available, try... ⇲
Fix: Explore the existing chat spaces thoroughly. Sometimes, there may be hidden or less obvious areas for discussion. Look for any tabs or secti... ⇲
Fix: Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to reset i... ⇲
Fix: Error 500 typically indicates a server issue. First, check your internet connection to ensure it is stable. If your connection is fine, try... ⇲
Fix: Check your device's display settings. Go to Settings > Display & Brightness and ensure that the settings are appropriate for your device. So... ⇲
Fix: If the app requires a web browser for certain features, try accessing those features directly through a mobile browser. Bookmark the relevan... ⇲