fix problems on CNY Central [iphone]

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—— Run into issues on CNY Central? Get help pending when official support gets back to you!

CNY Central
Info:
company: Sinclair Broadcast Group, Inc
: https://cnycentral.com/station/contact
: cnycentral.com
Chat with our AI-based CNY Central Support
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Notifications issue

Stories fail to open from notifications

Fix: Try restarting your iPhone. Sometimes, a simple restart can resolve temporary glitches that prevent links from opening. OR Check your int... ⇲
 
Video issue

Videos often unavailable

Fix: Check for app updates. Go to the App Store and ensure you have the latest version of CNY Central, as updates may fix video availability issu... ⇲
 
Battery issue

Excessive breaking news alerts drain battery

Fix: Adjust notification settings. Go to Settings > Notifications > CNY Central and customize which alerts you want to receive, reducing the freq... ⇲
 
Updates issue

Inconsistent story updates

Fix: Check for app updates regularly. Go to the App Store and ensure you have the latest version of CNY Central, as updates may improve content d... ⇲
 
Crashes issue

CNY Central crashes on startup

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the Home button) to see all open apps, then swip... ⇲
 
UI issue

Poor scrolling experience

Fix: Check for updates. Go to the App Store and ensure you have the latest version of CNY Central, as performance improvements may be included in... ⇲
 
Screen issue

CNY Central does not rotate to wide screen

Fix: Check if rotation lock is enabled. Swipe down from the top right corner to access the Control Center and ensure the rotation lock icon is no... ⇲
 
Freezing issue

CNY Central freezes after opening

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the Home button) to see all open apps, then swip... ⇲
 
Audio issue

No sound in weather forecast

Fix: Check the volume settings on your iPhone. Ensure that the volume is turned up and that the mute switch is not enabled. OR Check the app s... ⇲
 
Settings issue

Live stream requires turning off closed captioning

Fix: Check the app settings for live stream options. Open CNY Central, go to Settings, and look for any options related to closed captioning that... ⇲
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 what users are saying
Good experience
97.7%

Neutral
1.9%

Bad experience
0.4%

~ from our NLP analysis of 257 combined software ratings.

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 Private Data CNY Central collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics