fix problems on Rock Climbing Guide [iphone]

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—— Run into issues on Rock Climbing Guide ? Get help pending when official support gets back to you!

Rock Climbing Guide | 27 Crags
Info:
company: 27 Crags Oy
: https://27crags-kb-05222019.groovehq.com/help
: 27crags.com
Chat with our AI-based Rock Climbing Guide Support
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UI issue

Too many clicks to navigate between route topo and route list

Fix: Familiarize yourself with the app's interface and look for any shortcuts or gestures that may allow quicker navigation. For example, swiping... ⇲

Too many clicks to tick a route

Fix: Look for a 'quick tick' feature or shortcut within the app that may allow you to mark routes with fewer clicks. This feature may be hidden i... ⇲

Cannot click on routes to see details

Fix: Ensure that you are tapping on the correct area of the route. Sometimes, the clickable area may be smaller than expected. Try zooming in on... ⇲
 
Crashes issue

Rock Climbing Guide crashes when trying to access problems

Fix: Check for any available updates for the app. Developers often release patches to fix known issues, including crashes. Go to the App Store an... ⇲

Rock Climbing Guide gets stuck in a crash loop

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
 
Bugs issue

Cannot add ascents due to error

Fix: Check your internet connection to ensure it is stable. A weak connection can cause issues when trying to save data in the app. Switch to a d... ⇲
 
Updates issue

Recent update removed grades from non-premium routes

Fix: Review the app's update notes to understand the changes made. Sometimes, features are temporarily removed for improvements, and they may ret... ⇲

Lacks comprehensive route information

Fix: Supplement the app with other climbing resources such as guidebooks or websites that provide detailed route information. This can help fill... ⇲
 
Compatibility issue

Limited features compared to browser access

Fix: Use the app in conjunction with the browser version. When you need more detailed information, switch to the browser to access the full range... ⇲
 
Downloads issue

Large app size affects downloadability on unreliable connections

Fix: Try downloading the app during off-peak hours when your internet connection may be more stable. This can help reduce the chances of interrup... ⇲
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 what users are saying
Good experience
43.8%

Bad experience
37.5%

Neutral
18.8%

~ from our NLP analysis of 32 combined software ratings.

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 Private Data Rock Climbing Guide collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Premium subscription monthly: $8.49 27 Crags Premium climbing topo
  2. Premium subscription yearly: $44.99 27 Crags Premium climbing topo