fix problems on The Color System [iphone]

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—— Run into issues on The Color System? Get help pending when official support gets back to you!

The Color System
Info:
company: Robinsage
: https://paulmitchell.edu/appsupport
: paulmitchell.edu
Chat with our AI-based The Color System Support
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UI issue

Keyboard covers the page

Fix: Try adjusting the keyboard settings on your iPhone. Go to Settings > General > Keyboard and enable 'Show Lowercase Keys' or 'Enable One-Hand... ⇲
 
Crashes issue

Copy-pasting causes crashes

Fix: Clear the app's cache if possible. Go to the app settings and look for an option to clear cache or data. This can help resolve issues relate... ⇲

Frequent crashes during use

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates, as t... ⇲
 
Video issue

Progress in videos not saved

Fix: Ensure that you are connected to a stable internet connection while using the app, as some apps require this to save progress. If you are of... ⇲
 
Gameplay issue

The Color System teaches nothing

Fix: Explore the app's tutorial or help section to see if there are any hidden features or resources that you may have missed. Sometimes, apps ha... ⇲
 
Updates issue

Data erased after update

Fix: Before updating the app, always back up your data. You can do this by exporting any important information or using the iCloud backup feature... ⇲
 
Account issue

The Color System kicks users out

Fix: Check for any available updates for The Color System in the App Store. Developers often release updates to fix bugs that may cause crashes o... ⇲
 
Bugs issue

Progress deleted upon exit

Fix: Make sure you are saving your progress before exiting the app. Look for a 'Save' or 'Exit' option within the app that ensures your work is s... ⇲

Activities not reflecting actual work

Fix: Double-check that you are completing all required steps in the activities. Sometimes, missing a step can prevent the app from recognizing yo... ⇲
 
Search issue

No search area or table of contents

Fix: Explore the app's main menu or settings to see if there is a hidden search feature or a way to access a table of contents. Some apps have th... ⇲
 
Compatibility issue

Incompatible with certain devices

Fix: Check the app's compatibility requirements in the App Store description. If your device does not meet these requirements, consider upgrading... ⇲
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 what users are saying
Bad experience
63.2%

Good experience
31.6%

Neutral
5.3%

~ from our NLP analysis of 19 combined software ratings.

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 Private Data The Color System collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics