fix problems on OnCure [iphone]

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—— Run into issues on OnCure? Get help pending when official support gets back to you!

OnCure - Medicine Reminder
Info:
company: Myrtus Enterprises LLC
: http://www.oncure-app.com
: www.oncure-app.com
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UI issue

Confusing medication entry process

Fix: To simplify the medication entry process, take a moment to familiarize yourself with the app's layout. Look for a tutorial or help section w... ⇲

Difficult to view all fever temperatures

Fix: To better track fever temperatures, consider using a dedicated health tracking app that allows you to log and view temperatures more easily... ⇲

Difficult user interface

Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the interface can help you navigate it more easily. O... ⇲
 
Customization issue

No option for gummy medications

Fix: If the app does not allow you to specify gummy medications, you can categorize them under a different type of medication (like tablets) for... ⇲

Cumbersome to track multiple medications

Fix: To simplify tracking multiple medications, create a schedule or chart that outlines when each medication should be taken. This can help you... ⇲

Limited customization for medication amounts

Fix: If the app does not allow for detailed customization, consider using a note-taking app to track specific amounts and dosages for each medica... ⇲

No option for every other day medication

Fix: If the app does not support every other day medication, you can set reminders for the days you need to take the medication manually. OR A... ⇲

No option to track over-the-counter medications

Fix: You can create a custom entry for over-the-counter medications in the app, labeling them clearly to differentiate them from prescription med... ⇲
 
Settings issue

Requires date for short-term medications

Fix: For short-term medications, you can set the start date as the current date and the end date as the last day you need to take the medication.... ⇲

Inability to edit past doses

Fix: If you cannot edit past doses, consider keeping a separate log (like a journal or note-taking app) where you can track any changes or correc... ⇲

Cannot change time of administered medication

Fix: If you need to change the time for a medication, look for an option to edit the medication entry in the app. This may allow you to adjust th... ⇲

No way to view history after ending an episode

Fix: If the app does not allow you to view history, consider taking screenshots of your medication logs before ending an episode for your records... ⇲

Cannot log medications outside suggested times

Fix: If the app restricts logging to specific times, consider using a note-taking app to track medications taken outside of those times. OR Yo... ⇲

Inability to set ongoing treatments as needed

Fix: If the app does not allow for ongoing treatments, consider setting a reminder for the treatment schedule manually in the app. OR You can... ⇲
 
Payments issue

Paid features not clearly communicated

Fix: Review the app's settings or help section to find detailed descriptions of paid features. This may clarify what is included in the free vers... ⇲
 
Notifications issue

Notifications stop working after a period

Fix: Check your device's notification settings for OnCure to ensure they are still enabled. Go to Settings > Notifications > OnCure and verify th... ⇲
 
Account issue

No option to delete account

Fix: If you want to stop using the app, consider simply uninstalling it from your device. This will remove all data associated with the app from... ⇲
 
Audio issue

No audio notifications

Fix: Ensure that your device's volume is turned up and that it is not on silent mode. This can affect whether you hear notifications from OnCure.... ⇲
 
Freezing issue

OnCure freezes or locks up frequently

Fix: Try closing the app completely and restarting it. If the problem persists, restart your device to clear any temporary glitches. OR If the... ⇲
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 what users are saying
Good experience
83.1%

Bad experience
11.4%

Neutral
5.5%

~ from our NLP analysis of 527 combined software ratings.

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 Private Data OnCure collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Oncure 360: $3.99 Unlock all features and in-app purchases
  2. Unlimited Episodes: $1.99 Unlimited Episodes
  3. OnCure Pro: $0.99 OnCure Pro
  4. Symptom Tracker: $1.99 Symptom Tracker
  5. Ongoing Rx Free Trial: $0.00 Free trial period for Ongoing Rx
  6. Ongoing RX: $1.99 Unlock unlimited ongoing prescriptions