—— Run into issues on Hyperspace Lighting? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure that your Wi-Fi network is functioning properly. Check if other devices can connect to the Wi-Fi. If not, restart your router. 2.... ⇲
Fix: 1. Ensure that the cube is powered on and within range of your phone. 2. Open the app and check if there are any settings related to network... ⇲
Fix: 1. Check the strength of your Wi-Fi signal. If the signal is weak, consider moving the router closer to the cube or using a Wi-Fi extender.... ⇲
Fix: 1. This is often due to a weak Wi-Fi signal. Ensure that your router is positioned optimally and that there are minimal obstructions. 2. Con... ⇲
Fix: 1. If your router supports both 2.4GHz and 5GHz bands, ensure that your phone is connected to the 2.4GHz band, as many smart devices only su... ⇲
Fix: 1. If you experience disconnection, try going to the app settings and manually reconnecting to the cube. 2. If reconnection is difficult, co... ⇲
Fix: 1. Ensure that your cube is connected to Wi-Fi for full functionality. If Wi-Fi is unavailable, consider using the cube in offline mode if s... ⇲
Fix: 1. Familiarize yourself with the app by exploring all its features and settings. Sometimes, a lack of intuitiveness can be overcome by under... ⇲
Fix: 1. After making changes in the app, ensure you are saving them by looking for a 'Save' or 'Apply' button. 2. If settings are not saving, try... ⇲
Fix: 1. Close any other apps running in the background to free up resources on your phone. 2. Restart your phone to clear any temporary glitches... ⇲
Fix: 1. Check the app settings to see if there is an option to add multiple cubes. If not, this may be a limitation of the app. 2. If you want to... ⇲
Fix: 1. Check if there are any settings in the app that allow for voice command integration. If not, this may be a limitation of the app. 2. If y... ⇲
Fix: 1. Check the app settings for any firmware update options. If none are available, this may indicate that the app does not support firmware u... ⇲
Fix: 1. Explore the app thoroughly to see if there are any hidden features or settings related to scheduling. 2. If scheduling is not available,... ⇲
Fix: 1. Restart both the cube and your phone to refresh the connection. 2. Ensure that the cube is powered on and connected to the same Wi-Fi net... ⇲
Fix: 1. Explore the app settings to see if there are any feedback options available. If not, consider documenting your feedback for future refere... ⇲