fix problems on +one [iphone]

​

—— Run into issues on +one ? Get help pending when official support gets back to you!

+one by The Coca-Cola Company®
Info:
company: Coca-Cola
: https://us.coca-cola.com/help/
: us.coca-cola.com
Chat with our AI-based +one Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Scanning codes often fails

Fix: 1. Ensure Good Lighting: Make sure you are scanning the code in a well-lit area. Poor lighting can affect the camera's ability to read the c... ⇲

Inconsistent code recognition

Fix: 1. Check Code Quality: Ensure that the code you are scanning is not damaged or obscured. If it is, try to find a clearer version of the code... ⇲

Inability to enter product codes

Fix: 1. Check for Manual Entry: Look for an option to enter product codes manually if scanning fails. This can help bypass scanning issues. 2. En... ⇲
 
Customization issue

Limited reward options

Fix: 1. Check for Updates: Regularly check the app for new rewards or promotions. Sometimes, rewards are updated periodically. 2. Participate in... ⇲

Limited charity options

Fix: 1. Check for Updates: Regularly check the app for any new charity options that may be added over time. 2. Participate in Promotions: Engage... ⇲

Lack of meaningful rewards

Fix: 1. Engage with Promotions: Participate in any ongoing promotions or challenges that may offer more valuable rewards. 2. Provide Feedback: Us... ⇲
 
Account issue

+one logs out after every use

Fix: 1. Check App Settings: Open the app and navigate to settings. Look for any options related to session management or stay logged in, and ensu... ⇲

Password reset issues

Fix: 1. Use the 'Forgot Password?' Feature: On the login screen, tap 'Forgot Password?' and follow the instructions to reset your password. Check... ⇲

Difficulties with account recovery

Fix: 1. Use Recovery Options: If you are having trouble recovering your account, ensure you are using the correct recovery options provided in th... ⇲

No access to previous rewards

Fix: 1. Check Account History: Look for a rewards history section in the app that may show past rewards. Sometimes, they are archived rather than... ⇲
 
UI issue

Poor user experience

Fix: 1. Familiarize with the App: Spend some time exploring the app's features and layout. Sometimes, understanding how to navigate can improve t... ⇲
 
Compatibility issue

+one does not support Facebook login

Fix: 1. Use Email Login: If Facebook login is not available, use your email and password to log in instead. Ensure you have your credentials hand... ⇲
 
Network issue

Network errors during use

Fix: 1. Check Internet Connection: Ensure your device is connected to the internet. Try switching between Wi-Fi and mobile data to see if that re... ⇲
 
Slow issue

Time-consuming scanning process

Fix: 1. Optimize Scanning Conditions: Ensure you are in a well-lit area and that the code is clean and unobstructed. This can speed up the scanni... ⇲
 
Support issue

Unresponsive customer support

Fix: 1. Use In-App Support: Check if the app has a help or support section that may provide answers to common questions or issues. 2. Look for FA... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
84.2%

Bad experience
10.4%

Neutral
5.4%

~ from our NLP analysis of 17,769 combined software ratings.

 Switch to these Alternatives:
Cinnabon
Golden Corral
Wetzel's Pretzels
Dickey's Barbecue Pit
Auntie Anne’s Rewards
Steak 'n Shake Rewards Club
Dave’s Hot Chicken®
Fazoli's Rewards
Cold Stone
Captain D's

 Private Data +one collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Diagnostics