fix problems on Park TYB [iphone]

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—— Run into issues on Park TYB? Get help pending when official support gets back to you!

Park TYB
Info:
company: City of Tybee Island, Georgia
: https://passportinc.com/
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Payments issue

Park TYB lacks Apple Pay support

Fix: 1. Check for any app updates that may have added Apple Pay support. Go to the App Store, search for Park TYB, and see if an update is availa... ⇲

Charges for parking when not present

Fix: 1. Check your parking session details in the app to confirm the start and end times. 2. If you believe you were charged incorrectly, documen... ⇲

Does not work with certain credit cards

Fix: 1. Check the list of accepted payment methods in the app's payment section. 2. If your credit card is not accepted, try using a different ca... ⇲

Convenience fee added

Fix: 1. Review the app's payment terms to understand the convenience fee structure. 2. If you are unhappy with the fee, consider using alternativ... ⇲
 
Settings issue

Cannot extend parking by the hour

Fix: 1. Check if the app has a feature for extending parking sessions. This is usually found in the 'My Parking' or 'Current Sessions' section. 2... ⇲

Incorrect license plate saved

Fix: 1. Go to the 'Profile' or 'Settings' section of the app where your vehicle information is stored. 2. Edit the license plate information and... ⇲

Inability to dispute tickets

Fix: 1. Look for a 'Dispute' or 'Appeal' option in the app under the ticket section. 2. If you cannot find it, check the app's help section for i... ⇲
 
Permissions issue

Location services not available

Fix: 1. Ensure that location services are enabled for the Park TYB app. Go to your iPhone's Settings > Privacy > Location Services, and make sure... ⇲
 
Security issue

Error with confirmation pin

Fix: 1. Ensure that you are entering the correct confirmation pin. Check for any typos or errors. 2. If you are not receiving a confirmation pin,... ⇲
 
Network issue

Network errors

Fix: 1. Check your internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Restart the app and try again. 3.... ⇲
 
Notifications issue

No alerts for expiring parking

Fix: 1. Check the app settings to see if there is an option to enable notifications for expiring parking sessions. 2. If notifications are enable... ⇲
 
Freezing issue

Park TYB freezes during use

Fix: 1. Close the app completely and restart it. 2. Ensure that your iPhone's software is up to date (Settings > General > Software Update). 3. C... ⇲
 
Support issue

Difficult to navigate for support

Fix: 1. Look for a 'Help' or 'Support' section within the app. This is often found in the main menu or settings. 2. Use the search function to fi... ⇲
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 what users are saying
Good experience
88.5%

Bad experience
9.8%

Neutral
1.7%

~ from our NLP analysis of 356 combined software ratings.

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 Private Data Park TYB collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics