fix problems on EPB Fi TV [iphone]

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—— Run into issues on EPB Fi TV? Get help pending when official support gets back to you!

EPB Fi TV
Info:
company: Electric Power Board
: https://epb.com/support/topic/television/
: epb.com
Chat with our AI-based EPB Fi TV Support
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UI issue

guide is difficult to navigate

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the guide to understand its layout and features. Look for any tutorial or... ⇲

no Picture in Picture support

Fix: 1. Check for updates: Ensure that both your iPhone and the EPB Fi TV app are updated to the latest versions, as Picture in Picture support m... ⇲
 
Search issue

search results are poorly ordered

Fix: 1. Use specific keywords: When searching, try to use more specific keywords or phrases related to the show or movie you are looking for. Thi... ⇲
 
Login issue

randomly requires login

Fix: 1. Ensure you are using the latest version of the app: Check for updates in the App Store and install any available updates. 2. Check your... ⇲
 
Syncing issue

recordings do not show up

Fix: 1. Check your recording settings: Go to the settings within the app and ensure that your recording preferences are set correctly. Make sure... ⇲
 
Audio issue

audio issues

Fix: 1. Check audio settings: Go to the app settings and ensure that the audio output is set correctly. If using Bluetooth headphones, ensure the... ⇲
 
Video issue

video quality is low

Fix: 1. Adjust video quality settings: In the app settings, look for an option to change video quality. Set it to a higher quality if your intern... ⇲
 
Crashes issue

frequent app crashes

Fix: 1. Update the app: Check for updates in the App Store and install any available updates, as these often contain bug fixes. 2. Restart your... ⇲
 
Compatibility issue

inability to exit app with universal remote

Fix: 1. Check remote settings: Ensure that your universal remote is properly configured to control the EPB Fi TV app. Refer to the remote's manua... ⇲

EPB Fi TV not optimized for certain devices

Fix: 1. Check for updates: Ensure that both your iPhone and the EPB Fi TV app are updated to the latest versions, as updates may include optimiza... ⇲
 
Customization issue

recently viewed section fills with unwanted shows

Fix: 1. Clear recently viewed history: If the app allows, look for an option to clear your recently viewed list to remove unwanted shows. 2. Avo... ⇲

no incentive to switch from boxes

Fix: 1. Explore app features: Take time to explore all the features of the EPB Fi TV app that may not be available on traditional boxes, such as... ⇲

no favorite channels feature

Fix: 1. Create a watchlist: If the app allows, create a watchlist of shows or channels you frequently watch as a workaround to keep track of your... ⇲
 
Slow issue

laggy performance

Fix: 1. Close background apps: Double-tap the home button and swipe away any apps running in the background to free up resources. 2. Restart you... ⇲
 
Network issue

streaming is behind live TV

Fix: 1. Check your internet connection: Ensure your connection is stable and fast enough for live streaming. Consider switching to a wired connec... ⇲
 
Loading issue

EPB Fi TV fails to load

Fix: 1. Check your internet connection: Ensure that your Wi-Fi or cellular data is working properly. Try switching between Wi-Fi and cellular dat... ⇲
 
Bugs issue

error 503 when adding recordings

Fix: 1. Check server status: Sometimes, a 503 error indicates that the server is temporarily unavailable. Wait a few minutes and try again. 2. R... ⇲
 
Glitches issue

flickering on certain devices

Fix: 1. Check display settings: Go to your device's display settings and adjust brightness or resolution settings to see if it resolves the flick... ⇲
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 what users are saying
Bad experience
53.7%

Good experience
29.6%

Neutral
16.7%

~ from our NLP analysis of 54 combined software ratings.

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 Private Data EPB Fi TV collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics