fix problems on Cruise [iphone]

—— Run into issues on Cruise? Get help pending when official support gets back to you!

Cruise - Driverless Rides

Info:

company: Cruise LLC

: https://www.getcruise.com/contact

: www.getcruise.com

Chat with our AI-based Cruise Support

🛠️ Common Cruise Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cruise misplaces drop-off addresses

Fix: Ensure that you are entering the drop-off address correctly. Double-check for typos or incorrect formatting. If the app allows, use the map... ⇲

Ride tracking is inaccurate

Fix: Check your device's GPS settings. Make sure location services are enabled for the Cruise app and that your device is not in battery saver mo... ⇲

Bugs issue

Cars can cancel due to unsuitable pull-over locations

Fix: When requesting a ride, choose a pick-up location that is clearly visible and accessible, such as a parking lot or a designated ride-share a... ⇲

Cars frequently get confused and stuck

Fix: If you notice the car is stuck, you can try to manually redirect it by providing clear verbal instructions or adjusting the destination in t... ⇲

Cars do not maneuver around obstacles

Fix: If you notice the car is not navigating around obstacles, you can try to provide verbal guidance or adjust the route in the app if possible.... ⇲

Cars exhibit erratic driving behavior

Fix: If you feel unsafe due to erratic driving, you can cancel the ride and request another vehicle. Make sure to report the behavior through the... ⇲

Support issue

Support response time is slow

Fix: Utilize the in-app help or FAQ section for immediate answers to common questions, which may resolve your issue without needing to wait for s... ⇲

No way to retrieve lost items

Fix: Immediately report the lost item through the app's support feature, providing as much detail as possible about the item and the ride. OR... ⇲

Compatibility issue

Limited service area

Fix: Check the app for the most up-to-date service area map. If you are outside the service area, consider alternative transportation options unt... ⇲

Customization issue

Cruise lacks autocomplete for forms

Fix: Manually enter your information carefully, and consider using a note-taking app to store frequently used addresses for quick reference. OR... ⇲

Registration issue

Need for invite code to use service

Fix: If you have a friend or family member using the service, ask them for an invite code to gain access. OR Keep an eye on the app's official... ⇲

Safety issue

Inconsistent ride safety

Fix: Always check the driver's profile and vehicle details before getting in. If you feel uncomfortable, do not hesitate to cancel the ride. OR... ⇲

Payments issue

Cruise does not support Apple Pay

Fix: Check if there are alternative payment methods available in the app, such as credit or debit cards, and set one of those up for your account... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

68.8%

Bad experience

29.3%

Neutral

1.9%

~ from our NLP analysis of 157 combined software ratings.

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Private Data Cruise collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics