fix problems on ItTaxi [iphone]

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—— Run into issues on ItTaxi? Get help pending when official support gets back to you!

itTaxi
Info:
company: UNIONE DEI RADIOTAXI D'ITALIA U.R.I.
: https://www.ittaxi.it/
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Bugs issue

Inaccurate address processing

Fix: Double-check the address you entered in the app. Make sure there are no typos or incorrect details. You can also use the map feature to sele... ⇲
 
Notifications issue

Cancellation notices sent after scheduled pickup

Fix: Check your app settings to ensure notifications are enabled. This can help you receive timely updates about your ride status. If you receive... ⇲
 
Support issue

Poor communication with drivers

Fix: Use the in-app messaging feature to communicate with drivers. If the driver is unresponsive, you can cancel the ride and request another dri... ⇲

Drivers may cancel rides without reason

Fix: If a driver cancels your ride, try to book another ride immediately. You can also check the driver's rating to see if they have a history of... ⇲
 
Glitches issue

itTaxi glitches and errors

Fix: Make sure your app is updated to the latest version. Go to the App Store, search for itTaxi, and check for updates. Keeping the app updated... ⇲
 
Customization issue

Difficulties in changing pickup points

Fix: To change your pickup point, tap on the current location in the app and enter a new address or drag the pin to the desired location on the m... ⇲
 
Payments issue

No payment estimates provided

Fix: Check if the app has a fare estimator feature. If not, you can look for similar services online to get an idea of the fare based on distance... ⇲

Drivers overcharge tourists

Fix: Before your ride, ask the driver about the fare structure to ensure transparency. If you feel the fare is excessive, you can report the driv... ⇲

Drivers often demand cash payments

Fix: Before confirming your ride, check the driver's payment preferences in the app. If they prefer cash, consider carrying cash as a backup opti... ⇲

No recourse for payment disputes

Fix: Keep a record of your ride details, including the fare and any communication with the driver. This can help you if you need to dispute a cha... ⇲

No option to confirm payment in app

Fix: Check the app settings to see if there is an option to enable payment confirmations. If not, make sure to keep track of your rides and payme... ⇲
 
Compatibility issue

itTaxi does not support US phone numbers

Fix: If you are traveling to the US, consider using a local SIM card or a virtual phone number service that provides a US number. This can help y... ⇲
 
Slow issue

Long wait times for taxis

Fix: Try booking your ride during off-peak hours when demand is lower. This can help reduce wait times significantly. OR If you experience lon... ⇲
 
Loading issue

itTaxi times out during searches

Fix: Ensure you have a stable internet connection. If you are on mobile data, try switching to Wi-Fi or vice versa to see if it improves performa... ⇲
 
Settings issue

Unreliable scheduling features

Fix: When scheduling a ride, confirm the details and set reminders for your scheduled time. This can help you stay on top of your bookings. OR... ⇲
 
Network issue

Inconsistent driver availability

Fix: Try using the app during peak hours when more drivers are likely to be available. This can help improve your chances of finding a ride. OR... ⇲

Lack of geolocation accuracy

Fix: Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure itTaxi is set to 'Whi... ⇲
 
UI issue

itTaxi interface is not user-friendly

Fix: Familiarize yourself with the app's layout by exploring its features. Take time to navigate through the menus to understand how to use it ef... ⇲
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 what users are saying
Bad experience
75.8%

Good experience
21.2%

Neutral
3.0%

~ from our NLP analysis of 66 combined software ratings.

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 Private Data itTaxi collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics