fix problems on Disney Collect! [iphone]

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—— Run into issues on Disney Collect! ? Get help pending when official support gets back to you!

Disney Collect! by Topps
Info:
company: The Topps Company, Inc.
: https://thetoppscompany.helpshift.com/a/disney-collect-by-topps/?p=all&contact=1
: play.toppsapps.com
Chat with our AI-based Disney Collect! Support
   Hello! How can I assist you?  

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Bugs issue

Disney Collect! restarts and loses user data

Fix: Ensure that your app is updated to the latest version. Check the App Store for any available updates and install them to fix potential bugs... ⇲
 
UI issue

Small buttons make navigation difficult

Fix: Adjust your device's display settings to increase text size or zoom in on the app. This can make buttons easier to tap and improve navigatio... ⇲
 
Slow issue

Inconsistent performance and slow loading

Fix: Clear the app's cache by going to your device's settings, selecting the app, and choosing the option to clear cache or data. This can help i... ⇲
 
Gameplay issue

Misleading odds for card packs

Fix: Keep track of your card pack purchases and the cards you receive to better understand the odds. This can help you make informed decisions ab... ⇲

Difficult trading system

Fix: Take time to familiarize yourself with the trading interface and options available. Practice trading with friends or community members to ga... ⇲

Limited locks for card collection

Fix: Prioritize which cards are most important to lock and focus on locking those first. This can help manage your collection more effectively.... ⇲

Unfair trading culture

Fix: Set clear expectations for your trades and communicate openly with trading partners about what you are looking for. This can help create a m... ⇲

Daily cards can be frustrating

Fix: Set a reminder to log in daily to collect your cards, and try to complete any associated challenges to maximize your rewards. OR If daily... ⇲

Coins are hard to accumulate

Fix: Complete daily challenges and participate in events that offer coins as rewards. This can help you accumulate coins more quickly. OR Cons... ⇲

Trade ratings are inconsistent

Fix: Keep a record of your trades and the ratings you receive to identify patterns. This can help you understand how to improve your trading repu... ⇲
 
Glitches issue

Glitches during trading

Fix: Restart the app before trading to minimize the chances of encountering glitches. This can refresh the app's performance. OR If a glitch o... ⇲
 
Support issue

Lack of support and unclear instructions

Fix: Explore the app's help section or FAQ for guidance on common issues. This can provide clarity on how to navigate the app effectively. OR... ⇲
 
Search issue

Inability to filter cards effectively

Fix: Organize your cards manually by creating categories or groups based on your preferences. This can help you find cards more easily. OR Kee... ⇲
 
Customization issue

No way to craft or create rare cards

Fix: Focus on trading with other players who may have the cards you need. Building a network of traders can help you acquire rare cards more easi... ⇲
 
Notifications issue

Notifications for trades are unreliable

Fix: Check your app notification settings to ensure they are enabled for Disney Collect! This can help you receive timely updates on trades. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
84.5%

Bad experience
11.1%

Neutral
4.4%

~ from our NLP analysis of 2,710 combined software ratings.

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 Private Data Disney Collect! collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content

  Cost of Subscriptions
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