fix problems on Seattle Times Print Replica [iphone]

​

—— Run into issues on Seattle Times Print Replica? Get help pending when official support gets back to you!

Seattle Times Print Replica
Info:
company: The Seattle Times
: http://seattletimes.nwsource.com/flatpages/services/contactus.html?from=stnv
Chat with our AI-based Seattle Times Print Replica Support
   Hello! How can I assist you?  

characters left:
 
Login issue

issues with being logged out

Fix: 1. Ensure you are using the correct login credentials. Double-check your username and password. 2. If you are frequently logged out, conside... ⇲

frequent login requirements

Fix: 1. Check your app settings to see if there is an option to stay logged in. 2. Clear your app's cache by deleting and reinstalling it to reso... ⇲

repeated login prompts

Fix: 1. Check your app settings to see if there is an option to stay logged in. 2. Clear the app's cache by deleting and reinstalling it to resol... ⇲
 
Account issue

locked issues due to expired credentials

Fix: 1. Regularly update your login credentials. If you receive a notification about expired credentials, follow the prompts to update them. 2. K... ⇲
 
Links issue

links within pages do not go to proper articles

Fix: 1. Ensure the app is updated to the latest version, as updates often fix bugs. 2. Try restarting the app. Close it completely and reopen it... ⇲
 
Navigation issue

print format navigation is limited

Fix: 1. Familiarize yourself with the navigation options available in the app. Use the table of contents or search feature to find articles more... ⇲

manual page flipping required for articles spanning multiple pages

Fix: 1. Use the 'Next Page' button if available, or swipe left to navigate through pages. 2. Familiarize yourself with any shortcuts or gestures... ⇲

multi-step process to flip pages

Fix: 1. Familiarize yourself with the app's navigation features. Look for shortcuts or gestures that may simplify the process. 2. Check the app s... ⇲

inability to skip to specific pages after downloading

Fix: 1. Familiarize yourself with the app's navigation features. Look for a table of contents or search feature that may allow you to jump to spe... ⇲
 
Format issue

non-print edition format for selected articles

Fix: 1. Check if there is an option to view the print edition specifically. Look for a toggle or setting in the app that allows you to switch bet... ⇲

formatting errors in non-typeset version

Fix: 1. Ensure the app is updated to the latest version, as updates often fix formatting issues. 2. Try restarting the app to see if the formatti... ⇲

email articles improperly formatted

Fix: 1. Check your email settings to ensure that the email client is displaying HTML content correctly. 2. Try accessing the articles directly th... ⇲
 
Graphics issue

graphics or photos often do not display

Fix: 1. Ensure you have a stable internet connection, as images may not load properly on a weak connection. 2. Clear the app's cache by deleting... ⇲
 
Compatibility issue

optimized only for portrait mode

Fix: 1. Check if there is a setting in the app that allows for landscape mode. If not, consider providing feedback through the app's feedback fea... ⇲
 
Downloads issue

downloaded paper not accessible offline

Fix: 1. Ensure that you have downloaded the paper while connected to Wi-Fi. Go to the app settings and check if there is an option to enable offl... ⇲

download issues without internet connection

Fix: 1. Ensure that you have downloaded the paper while connected to Wi-Fi. 2. Check the app settings to see if there is an option to enable offl... ⇲
 
UI issue

articles open at the bottom of the page

Fix: 1. Try scrolling to the top of the article after it opens. 2. Check if there is a setting in the app that allows you to choose where article... ⇲

navigation bar inconsistencies

Fix: 1. Ensure the app is updated to the latest version, as updates may fix navigation issues. 2. Restart the app to see if the navigation bar st... ⇲
 
Loading issue

delayed availability of morning paper

Fix: 1. Check your internet connection to ensure it is stable. 2. Set notifications for new issues to be alerted when the morning paper is availa... ⇲

slow loading of current day's issue

Fix: 1. Ensure you are connected to a stable Wi-Fi network. 2. Clear the app's cache by deleting and reinstalling it to improve loading times.... ⇲
 
Features issue

missing sections feature

Fix: 1. Check the app settings to see if there is an option to customize which sections are displayed. 2. Ensure the app is updated to the latest... ⇲
 
Updates issue

inconsistent e-paper availability

Fix: 1. Check your internet connection to ensure it is stable. 2. Set notifications for new issues to be alerted when the e-paper is available.... ⇲
 
Crashes issue

Seattle Times Print Replica crashes during password reset

Fix: 1. Ensure the app is updated to the latest version. 2. Restart your iPhone and try the password reset process again. OR 3. If the problem... ⇲
 
Readability issue

poor article readability

Fix: 1. Use the zoom feature to enlarge text for better readability. 2. Check if there is a 'Reader Mode' or similar feature in the app that simp... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
65.6%

Good experience
25.3%

Neutral
9.1%

~ from our NLP analysis of 154 combined software ratings.

 Switch to these Alternatives:
KUOW Puget Sound Public Radio
Heraldnet
KNKX Public Radio
KING 5 News for Seattle/Tacoma
KOMO News Mobile
KIRO 7 News App- Seattle Area
Kitsap Sun
Cascade PBS News
KIRO Newsradio 97.3 FM
The News Tribune News

 Private Data Seattle Times Print Replica collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics