fix problems on Sweetfin [iphone]

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—— Run into issues on Sweetfin? Get help pending when official support gets back to you!

Sweetfin
Info:
company: Sweetfin
: https://support.thanx.com/
: www.sweetfin.com
Chat with our AI-based Sweetfin Support
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Support issue

Customer support is non-existent

Fix: Check the app for any FAQ or help section that might provide answers to common issues. This can often be found in the settings or help menu... ⇲
 
Crashes issue

Sweetfin frequently crashes

Fix: Delete and reinstall the app. Press and hold the Sweetfin app icon until it wiggles, then tap the 'X' to delete it. Go to the App Store, sea... ⇲
 
Settings issue

Cannot change stores

Fix: Check if there is a store selection option in the app settings or during the checkout process. If available, select your preferred store fro... ⇲
 
Payments issue

Requires re-entering credit card information multiple times

Fix: Ensure that you are saving your payment information correctly. After entering your credit card details, look for an option to save this info... ⇲

Difficult to apply discounts or credits

Fix: Make sure you are entering the discount code correctly, as they are often case-sensitive. Double-check for any spaces or typos before applyi... ⇲

CVV field often causes declines

Fix: Double-check that you are entering the CVV code correctly. Ensure that you are using the correct three-digit code from the back of your card... ⇲
 
Bugs issue

Cart often shows empty when it shouldn't

Fix: Try refreshing the app by pulling down on the screen to reload the cart. This can sometimes resolve display issues with the cart contents.... ⇲
 
Customization issue

Missing options for delivery

Fix: Check your location settings. Ensure that the app has permission to access your location, which may affect delivery options. Go to Settings... ⇲

Inability to save favorite orders

Fix: Check if there is a 'Favorites' or 'Saved Orders' section in the app. If available, make sure to save your orders after placing them. OR... ⇲

No option for custom tips

Fix: Check if there is a 'Custom Tip' option in the payment section of the app. If available, you can enter your desired tip amount there. OR... ⇲
 
UI issue

Confusing interface

Fix: Take some time to explore the app's layout. Familiarize yourself with the different sections and features. This can help reduce confusion ov... ⇲
 
Compatibility issue

Sweetfin does not integrate with Apple Wallet

Fix: Check if there are any settings within the app that allow for integration with Apple Wallet. This may be found in the payment or account set... ⇲
 
Slow issue

Long wait times for orders

Fix: Check the app for any estimated wait times before placing your order. This can help you plan accordingly. OR Consider placing your order... ⇲
 
Registration issue

Forced re-registration wipes previous credits

Fix: Before re-registering, take a screenshot of any credits or rewards you have. This can help you keep track of what you had before the re-regi... ⇲
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 what users are saying
Good experience
95.0%

Bad experience
3.4%

Neutral
1.6%

~ from our NLP analysis of 2,466 combined software ratings.

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 Private Data Sweetfin collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics