fix problems on Astrology Plus [iphone]

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—— Run into issues on Astrology Plus? Get help pending when official support gets back to you!

Astrology Plus
Info:
company: Horoscope.com
: https://help.astrology.com/hc/en-us/requests/new
: www.astrology.com
Chat with our AI-based Astrology Plus Support
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Account issue

Unable to enter personal information

Fix: 1. Check permissions: Go to your iPhone settings, find Astrology Plus, and ensure that it has permission to access necessary features like c... ⇲

Limited gender options for account creation

Fix: 1. Use 'Other' option: If available, select 'Other' or a similar option to proceed with account creation. 2. Provide feedback: While not co... ⇲
 
Updates issue

Paid features not accessible after update

Fix: 1. Log out and log back in: Sometimes, logging out of your account and then logging back in can refresh your access to paid features. 2. Ch... ⇲
 
Payments issue

Subscription screen error

Fix: 1. Restart the app: Close the app and reopen it to see if the error resolves itself. 2. Check internet connection: Ensure you have a stable... ⇲

Increased report prices

Fix: 1. Check for promotions: Look for any promotional offers or discounts that may be available within the app. 2. Review subscription options:... ⇲

Forced subscription to access content

Fix: 1. Explore free content: Check if there are any free features or content available without a subscription. 2. Review subscription benefits:... ⇲

Inability to access previously paid content

Fix: 1. Log out and log back in: This can refresh your account and restore access to previously purchased content. 2. Check subscription status:... ⇲

No trial before subscription

Fix: 1. Explore free features: Use any available free features to evaluate the app before deciding on a subscription. 2. Look for promotional of... ⇲

Subscription required to view basic features

Fix: 1. Explore free features: Check if there are any basic features available without a subscription. 2. Review subscription options: Sometimes... ⇲
 
Login issue

Login issues after password change

Fix: 1. Ensure correct credentials: Double-check that you are entering the correct email and new password. 2. Restart the app: Close and reopen... ⇲
 
Bugs issue

Default date resets when entering birth date

Fix: 1. Enter date carefully: Make sure to select the date correctly and confirm it before saving. 2. Update the app: Check for updates in the A... ⇲

Incorrect rising sign

Fix: 1. Double-check birth details: Ensure that the birth time and location are entered correctly, as these are crucial for accurate calculations... ⇲

Ambiguous horoscope readings

Fix: 1. Adjust settings: Check if there are settings to customize the type of horoscope readings you receive. 2. Explore different sections: Som... ⇲
 
UI issue

Poor layout and navigation after update

Fix: 1. Familiarize with new layout: Spend some time exploring the new layout to understand the changes. 2. Restart the app: Close and reopen th... ⇲

Small tarot card images

Fix: 1. Zoom in: If the app allows, try pinching to zoom in on the tarot card images for a better view. 2. Check settings: Look for any settings... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.7%

Bad experience
4.1%

Neutral
3.2%

~ from our NLP analysis of 6,576 combined software ratings.

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 Private Data Astrology Plus collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Sun Signs Premium: $6.99 Monthly and yearly astrological readings.
  2. Sun Signs Premium: $9.99 Monthly and yearly astrological readings.
  3. Annual Membership: $49.99 Annual Membership
  4. Sun Signs Premium: $6.99 Monthly and yearly astrological readings.
  5. Monthly Subscription: $4.99 Monthly Subscription
  6. 2013 Virgo: $1.99 This will be your lucky year!
  7. 2013 Taurus: $1.99 This will be your lucky year!
  8. 2013 Scorpio: $1.99 This will be your lucky year!
  9. 2013 Sagittarius: $1.99 This will be your lucky year!
  10. 2014 Cancer Horoscope: $1.99 Make 2014 your year to shine!