fix problems on Grabr [iphone]

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Grabr - Global Shopping
Info:
company: Grabr Inc.
: https://help.grabr.io
: grabr.io
Chat with our AI-based Grabr Support
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Account issue

Account lockout issues

Fix: If you are locked out of your account, try resetting your password through the 'Forgot Password' option on the login screen. Follow the inst... ⇲

Difficulty in deleting accounts

Fix: Navigate to the account settings in the app and look for an option to delete or deactivate your account. Follow the prompts carefully to com... ⇲
 
Notifications issue

Confusing message notifications

Fix: Go to the app settings and adjust your notification preferences. You can choose to receive fewer notifications or change how they are displa... ⇲
 
Payments issue

Lack of transparency in payment process

Fix: Review the payment process guidelines available in the app or on the website. Familiarizing yourself with the steps can help clarify any con... ⇲

Inconsistent payment timelines

Fix: Check if there are specific conditions or requirements that may affect payment timelines, such as verification processes or pending transact... ⇲

High fees for travelers

Fix: Review the fee structure in the app to understand what you are being charged for. If possible, adjust your pricing or service offerings to a... ⇲

No updates on payment status

Fix: Regularly check the payment status section in the app for updates. If there are no updates, consider refreshing the app or logging out and b... ⇲

Long wait times for payment

Fix: Be aware of the typical processing times for payments as outlined in the app. If you are experiencing longer wait times, consider switching... ⇲

Issues with payment methods

Fix: Double-check that your payment method is correctly entered and that it is a supported option within the app. If necessary, remove and re-add... ⇲
 
Crashes issue

Grabr crashes or malfunctions

Fix: Ensure that your app is updated to the latest version available in the App Store. Updates often include bug fixes that can resolve crashing... ⇲
 
Support issue

Limited response to inquiries

Fix: When submitting inquiries, ensure that you provide all necessary details to facilitate a quicker response. This includes your account inform... ⇲
 
Customization issue

Automatic matching to unwanted travelers

Fix: Check your profile settings to see if there are options to customize your matching preferences. Adjust these settings to better align with y... ⇲
 
Returns issue

Inability to return products

Fix: Review the return policy outlined in the app or website to understand the conditions under which returns are accepted. This can help you nav... ⇲
 
Settings issue

Unclear rules and guidelines

Fix: Take the time to read through the app's terms of service and user guidelines, which are often found in the settings or help section. This ca... ⇲
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 what users are saying
Good experience
92.0%

Bad experience
6.9%

Neutral
1.0%

~ from our NLP analysis of 1,241 combined software ratings.

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 Private Data Grabr collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • Search History
    • Diagnostics