fix problems on CHL [iphone]

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CHL: Official App
Info:
company: Canadian Hockey League
: https://chl.ca/privacy_policy/
: chl.ca
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Performance issue

Inconsistent performance

Fix: 1. Close Background Apps: Double-click the home button (or swipe up from the bottom on newer models) to see all open apps. Swipe up on the C... ⇲
 
Slow issue

Slow to update scores

Fix: 1. Refresh the App: Look for a refresh button or pull down on the screen to refresh the scores manually. This can sometimes speed up the upd... ⇲
 
Audio issue

No audio during games

Fix: 1. Check Volume Settings: Ensure your device's volume is turned up and not muted. Use the volume buttons on the side of your iPhone to adjus... ⇲
 
UI issue

Cannot access player stats easily

Fix: 1. Use the Search Feature: If available, use the search function to find specific players and their stats quickly. 2. Navigate to the Team S... ⇲

No calendar view for games

Fix: 1. Check the Schedule Section: Look for a schedule or fixtures section in the app that may list upcoming games in a list format. 2. Use Exte... ⇲

Blurry player photos

Fix: 1. Check Internet Connection: Ensure you have a strong internet connection, as slow connections can lead to low-quality images loading. 2. C... ⇲

No player numbers displayed

Fix: 1. Check App Settings: Look for settings within the app that may allow you to enable player numbers in the display options. 2. Refresh the A... ⇲
 
Data issue

Limited historical data access

Fix: 1. Check for Archives: Look for an archive or history section within the app that may contain past game data or player stats. 2. Use Externa... ⇲
 
Customization issue

Cannot follow multiple teams

Fix: 1. Check for Team Management Options: Look for a settings or preferences section in the app where you can manage your favorite teams. Some a... ⇲
 
Ads issue

Ads cluttering the interface

Fix: 1. Check for Ad-Free Options: Some apps offer a premium version that removes ads. Check if this option is available and consider upgrading i... ⇲
 
Notifications issue

Notifications lack detailed information

Fix: 1. Check Notification Settings: Go to Settings > Notifications > CHL Official App and ensure that notifications are enabled and set to show... ⇲

Vague notifications

Fix: 1. Check Notification Settings: Go to Settings > Notifications > CHL Official App and ensure that notifications are enabled and set to show... ⇲
 
Battery issue

CHL drains battery quickly

Fix: 1. Limit Background App Refresh: Go to Settings > General > Background App Refresh and turn it off for the CHL Official App to save battery... ⇲
 
Loading issue

Cannot open app consistently

Fix: 1. Restart Your Device: Restarting your iPhone can resolve temporary issues that prevent the app from opening. Press and hold the power butt... ⇲

Blank pages upon opening

Fix: 1. Restart the App: Close the app completely and reopen it to see if the issue persists. 2. Clear App Cache: Go to Settings > General > iPho... ⇲
 
Features issue

Missing basic features like box scores

Fix: 1. Check for Updates: Ensure the app is updated to the latest version, as new features may be added in updates. Go to the App Store and chec... ⇲
 
Redirects issue

Redirects to website for information

Fix: 1. Check App Settings: Look for settings within the app that may allow you to access information directly instead of being redirected to the... ⇲
 
Errors issue

Persistent error messages

Fix: 1. Restart the App: Close the app completely and reopen it to see if the error messages persist. 2. Clear App Cache: Go to Settings > Genera... ⇲
 
Search issue

Inability to find referees or coaching staff information

Fix: 1. Check Team Pages: Navigate to the team pages within the app, as referees and coaching staff information may be listed there. 2. Use the S... ⇲
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 what users are saying
Bad experience
60.9%

Good experience
32.6%

Neutral
6.5%

~ from our NLP analysis of 46 combined software ratings.

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 Private Data CHL collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. 2024-25 OHL Day Pass: $6.99 Access to OHL Regular Season for 24 hours
  2. 2024-25 WHL Day Pass: $6.99 Access to WHL Regular season for 24 hours
  3. 2024-25 OHL Month Pass: $22.99 Access to OHL Regular season for 30 days
  4. WHL Regular Season Pass: $69.99 2024-25 WHL Regular Season Pass
  5. 2024-25 WHL Month Pass: $22.99 Access to Regular season for 30 days
  6. 2024-25 CHL Regular Season: $99.99 Includes Access 2024-2025 Regular Season only
  7. OHL Regular Season Pass: $69.99 Access to OHL 2024-25 Regular season
  8. 2024-25 QMJHL Month Pass: $22.99 Access to QMJHL Regular season for 30 day
  9. 2024-25 CHL Day Pass: $9.99 Access to the CHL Regular season for 24 hours
  10. 2024-25 QMJHL Regular Season: $69.99 Access to the QMJHL 2024-25 Regular season