fix problems on ABC7 Your Local Station [iphone]

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—— Run into issues on ABC7 Your Local Station? Get help pending when official support gets back to you!

ABC7 Your Local Station
Info:
company: Gray Television Group, Inc.
: https://www.mysuncoast.com/about-us/
: www.mysuncoast.com
Chat with our AI-based ABC7 Your Local Station Support
   Hello! How can I assist you?  

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Freezing issue

frequent freezing issues

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find ABC7, and tap on it. If there's an option to 'Offload App', do that to c... ⇲
 
Bugs issue

multiple typographical errors in stories

Fix: 1. Report errors: While you cannot contact developers, you can take screenshots of the errors and keep them for your reference. This can hel... ⇲

redundant information

Fix: 1. Focus on specific sections: Navigate to specific categories (like local news, sports, etc.) to find more relevant stories instead of scro... ⇲

dead links in stories

Fix: 1. Refresh the app: Sometimes, simply refreshing the app can resolve issues with dead links. Pull down on the main feed to refresh. OR 2.... ⇲
 
Ads issue

annoying popup advertisements

Fix: 1. Check app settings: Look for any settings within the app that allow you to limit or disable ads. Some apps have options to reduce ad freq... ⇲

ads interfere with live broadcasts

Fix: 1. Try watching on a different platform: If the app is too ad-heavy during live broadcasts, consider watching ABC7 on their website or throu... ⇲

difficult to navigate due to ads

Fix: 1. Use landscape mode: Rotate your device to landscape mode, which may provide a better view and make navigation easier despite ads. OR 2... ⇲
 
Updates issue

lack of timely news updates

Fix: 1. Enable notifications: Go to Settings > Notifications > ABC7 and ensure notifications are enabled. This can help you receive timely update... ⇲

poor user experience after update

Fix: 1. Reset app settings: If the app has a reset option in its settings, use it to restore default settings, which may improve your experience.... ⇲

lack of traffic alerts

Fix: 1. Enable location services: Go to Settings > Privacy > Location Services and ensure that ABC7 has permission to access your location for tr... ⇲

inability to provide relevant weather updates

Fix: 1. Check location settings: Ensure that the app has access to your location by going to Settings > Privacy > Location Services and enabling... ⇲
 
Content issue

no local news without bias

Fix: 1. Diversify news sources: Consider using other local news apps or websites that may provide a different perspective on local news. OR 2.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
82.6%

Bad experience
11.6%

Neutral
5.8%

~ from our NLP analysis of 992 combined software ratings.

 Switch to these Alternatives:
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10 Tampa Bay
FOX 13 Tampa: News & Alerts
ABC Action News Tampa Bay
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Venice Gondolier
WZVN ABC7 News - Fort Myers
The Daily Sun - Florida

 Private Data ABC7 Your Local Station collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics