fix problems on Postcards [iphone]

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—— Run into issues on Postcards ? Get help pending when official support gets back to you!

Postcards by PostNord
Info:
company: PostNord Group AB
: http://www.postnord.se/vykort
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UI issue

New app is cumbersome to use

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Take note of where key features are located to improve your navigat... ⇲

Postcards interface is only in English

Fix: 1. Change your iPhone's language settings to your preferred language. Go to Settings > General > Language & Region, and select your desired... ⇲
 
Slow issue

Postcards is slow at times

Fix: 1. Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check if you have less than 10% of your t... ⇲
 
Customization issue

Lacks custom collage creation

Fix: 1. Use a third-party collage-making app to create your collage. Apps like Canva or Pic Collage allow you to design collages and then save th... ⇲

No option for white borders around images

Fix: 1. Use a photo editing app to add white borders to your images before uploading them to Postcards by PostNord. Apps like Snapseed or Adobe P... ⇲

No ability to add banners for text

Fix: 1. Use a photo editing app to create an image with a text banner before uploading it to the postcard app. This way, you can customize the te... ⇲

Limited layout alternatives

Fix: 1. Explore the app thoroughly to ensure you are aware of all available layouts. Sometimes, options may be hidden in different sections of th... ⇲
 
Backup issue

Poor recovery of saved cards

Fix: 1. Regularly save your work as you create postcards. If the app allows you to save drafts, make sure to do so frequently to avoid losing pro... ⇲
 
Payments issue

No real payment options

Fix: 1. Check the app's payment settings to ensure you have entered your payment information correctly. Go to the app's settings and look for pay... ⇲

Money deducted without order confirmation

Fix: 1. Check your bank statement or payment method to confirm the transaction. Sometimes, pending transactions may appear before confirmation em... ⇲
 
Account issue

No order history available

Fix: 1. Keep a personal record of your orders by taking screenshots of your order confirmations or writing them down in a note-taking app. 2. Che... ⇲
 
Messages issue

No confirmation emails received

Fix: 1. Check your spam or junk email folder to see if the confirmation emails were filtered there. If found, mark them as 'Not Spam' to ensure f... ⇲
 
Network issue

Cards cannot be sent

Fix: 1. Ensure that you have a stable internet connection. Check your Wi-Fi or cellular data settings to confirm connectivity. 2. Restart the app... ⇲
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 what users are saying
Bad experience
46.7%

Good experience
46.7%

Neutral
6.7%

~ from our NLP analysis of 15 combined software ratings.

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 Private Data Postcards collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics