fix problems on Edureka [iphone]

—— Run into issues on Edureka? Get help pending when official support gets back to you!

Edureka

Info:

company: Brain4ce Education Solutions Private Limited

: https://www.edureka.co/contact-us

: www.edureka.co

Chat with our AI-based Edureka Support

🛠️ Common Edureka Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

speed increase feature not working

Fix: Check if the speed increase feature is enabled in the settings. Go to the video player settings and look for playback speed options. If it’s... ⇲

course videos not displaying on smartphone

Fix: Clear the app cache. Go to your iPhone settings, find Edureka in the list of apps, and select 'Clear Cache' if the option is available. This... ⇲

Ads issue

excessive ad pop-ups

Fix: Look for an option in the app settings to disable ads or reduce their frequency. This may be under a 'Notifications' or 'Ads' section. OR... ⇲

Bugs issue

bugs on smartphone

Fix: Update the app to the latest version. Go to the App Store, search for Edureka, and install any available updates to fix bugs. OR Uninstal... ⇲

Permissions issue

limited course access

Fix: Check your subscription status. Go to your account settings in the app and verify that your subscription is active and covers the courses yo... ⇲

Support issue

poor customer support

Fix: Utilize the in-app help or FAQ section. Many apps have built-in resources that can provide immediate assistance without needing to contact s... ⇲

no response to support tickets

Fix: Check the app for any status updates or announcements regarding support response times. Sometimes, delays can occur due to high volume. OR... ⇲

poor service quality

Fix: Try accessing the service during off-peak hours. Sometimes, high traffic can affect service quality. OR Adjust your video quality setting... ⇲

Syncing issue

class recordings disappearing

Fix: Check your internet connection. If the app is unable to sync properly due to a poor connection, recordings may not display. Ensure you have... ⇲

Crashes issue

Edureka crashes frequently

Fix: Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates. OR... ⇲

navigation crashes

Fix: Clear the app cache and data if possible. This can help resolve navigation issues caused by corrupted data. OR Reinstall the app. Uninsta... ⇲

Search issue

search bar inconsistently functional

Fix: Try restarting the app. Close the app completely and reopen it to see if the search function works better after a restart. OR Check for u... ⇲

Downloads issue

inability to download recordings

Fix: Check if the download feature is available for your subscription plan. Some plans may not allow downloads. OR Ensure you have enough stor... ⇲

Network issue

video playback issues without WiFi

Fix: Check if the app has an offline mode or allows downloads for offline viewing. If so, download the videos while connected to Wi-Fi for later... ⇲

Account issue

lifetime access not honored

Fix: Review your account settings to confirm your subscription status and any terms associated with lifetime access. Ensure you are logged into t... ⇲

Slow issue