fix problems on TukTuk Scooters [iphone]

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—— Run into issues on TukTuk Scooters? Get help pending when official support gets back to you!

TukTuk Scooters
Info:
company: Tuktuk scooters inc
: https://www.tuktukscooters.com/contact.html
: www.tuktukscooters.com
Chat with our AI-based TukTuk Scooters Support
   Hello! How can I assist you?  

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Glitches issue

Glitches during ride ending process

Fix: Restart the app after each ride. Close the app completely by swiping up from the bottom of the screen and swiping the app off the screen. Th... ⇲
 
Payments issue

Charges account incorrectly

Fix: Review your ride history in the app to verify the charges. Go to the 'History' or 'Trips' section and check for any discrepancies. If you fi... ⇲

Inconsistent billing

Fix: Keep a detailed record of your rides and charges. Document the date, time, and amount charged for each ride. This can help you identify patt... ⇲

TukTuk Scooters takes too long to set up payment method

Fix: Ensure that you are entering all required information correctly. Double-check your card details, expiration date, and billing address to avo... ⇲
 
Support issue

Customer service is unresponsive

Fix: Try reaching out through multiple channels. If the app has a support section, use it. Additionally, check if they have social media accounts... ⇲

Limited support options

Fix: Explore the app for any hidden support features. Sometimes, support options are located in less obvious places, such as under 'Settings' or... ⇲
 
UI issue

Difficult to navigate interface

Fix: Familiarize yourself with the app by exploring each section. Spend some time clicking through the menus to understand where everything is lo... ⇲
 
Slow issue

Slow processing of ride requests

Fix: Ensure you have a strong internet connection. If you are in an area with poor connectivity, try moving to a location with better service or... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
65.6%

Bad experience
34.4%

Neutral
0.0%

~ from our NLP analysis of 154 combined software ratings.

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 Private Data TukTuk Scooters collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location

  Cost of Subscriptions
  1. USD 4.99: $4.99 recharge $4.99
  2. USD 9.99: $9.99 recharge $9.99
  3. USD 19.99: $19.99 recharge $19.99
  4. USD 49.99: $49.99 charge USD 49.99
  5. USD 1.00: $0.99 recharge 1.00 USD