fix problems on Pokellector [iphone]

—— Run into issues on Pokellector? Get help pending when official support gets back to you!

Pokellector: Card Collector

Info:

company: Makazu Co

: http://www.pokellector.com/

: www.pokellector.com

Chat with our AI-based Pokellector Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes during use

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swi... »»

Connection issues

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or cellular data. Try opening a web page to confirm connectivity. 2. To... »»

Ads issue

Ads cause app to freeze

Fix: 1. Update the app: Ensure you have the latest version of Pokellector, as updates may fix bugs related to ads. Go to the App Store, search fo... »»

Ads initiate themselves unexpectedly

Fix: 1. Update the app: Ensure you have the latest version of Pokellector, as updates may fix issues with ads. 2. Limit ad tracking: Go to Settin... »»

Glitches issue

Glitches in card tracking

Fix: 1. Refresh the app: Close and reopen the app to refresh the data. This can often resolve temporary glitches. 2. Check for updates: Go to the... »»

Syncing issue

Inconsistent data saving between devices

Fix: 1. Ensure you are logged into the same account on both devices: Check that you are using the same email or account credentials on both devic... »»

Slow issue

Slow performance after updates

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > Pokellector and offload the app to clear temporary files. Reinstall if neces... »»

Lag in pricing updates

Fix: 1. Refresh the pricing data: Look for a refresh button within the app to manually update pricing information. 2. Check your internet connect... »»

Bugs issue

Missing cards in database

Fix: 1. Check for updates: Ensure you have the latest version of the app, as new cards may be added in updates. Go to the App Store and check for... »»

UI issue

Difficult to view variants

Fix: 1. Use the search function: Type in the card name and look for variants in the search results. This can help you find them more easily. 2. C... »»

Small checkmark buttons

Fix: 1. Zoom in: Use the pinch-to-zoom gesture to enlarge the app interface, which may help make buttons easier to tap. 2. Adjust display setting... »»

Customization issue

No option for 'for trade' tab

Fix: 1. Create a custom category: Use the app's organizational features to create a custom category for cards you want to trade. 2. Use notes: Ad... »»

Limited tracking for certain sets

Fix: 1. Manually track sets: Use the notes feature to keep track of cards from sets that are not fully supported in the app. 2. Check for updates... »»

No average value for collections

Fix: 1. Manually calculate average value: Keep a spreadsheet or use a calculator to determine the average value of your collection based on indiv... »»

Compatibility issue

No landscape mode support

Fix: 1. Use the app in portrait mode: While it may not be ideal, using the app in portrait mode is the only option available if landscape mode is... »»

Features issue

No option to scan cards for addition

Fix: 1. Manually add cards: Use the search function to find and add cards manually to your collection. 2. Use a third-party scanning app: Conside... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.4%

Bad experience

5.8%

Neutral

2.8%

~ from our NLP analysis of 2,599 combined software ratings.

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Private Data Pokellector collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Pokellector Plus (Quarterly): $14.99 Remove banner and interstitial ads
Pokellector Plus: $4.99 Remove interstitial ads
Pokellector Plus (Yearly): $49.99 Remove banner and interstitial ads
Pokellector Pro (Quarterly): $19.99 Advanced features like more lists and notes