fix problems on Mixtiles [iphone]

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—— Run into issues on Mixtiles? Get help pending when official support gets back to you!

Mixtiles - Photo Tiles
Info:
company: Mixtiles Ltd
: https://mixtiles.com
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Customization issue

No option to resize pictures down

Fix: Use a third-party photo editing app to manually resize your images to the desired dimensions before uploading them to Mixtiles. This way, yo... ⇲

Limited options for framing styles

Fix: Consider creating a custom frame using a photo editing app to simulate different styles before printing, allowing you to visualize how your... ⇲

No option for different material types

Fix: If you prefer a different material, consider using a photo printing service that offers a variety of materials and styles, then frame them a... ⇲

Difficult to achieve desired arrangement without damaging walls

Fix: Use painter's tape to outline where you want to place the tiles on the wall before applying them. This allows you to visualize the arrangeme... ⇲

Limited options for customization

Fix: Use photo editing software to add text or graphics to your images before uploading them to Mixtiles, allowing for more personalized designs.... ⇲
 
Account issue

Mixtiles does not save user information

Fix: Make sure you are logged into your account before using the app. If the app does not save your information, try logging out and back in to r... ⇲

Mixtiles lacks long-term account features

Fix: Keep a personal log of your orders and preferences in a separate document or app to track your history and preferences over time. OR Util... ⇲

No tracking of order history

Fix: Keep a personal record of your orders by saving confirmation emails or taking screenshots of your order details for future reference. OR... ⇲
 
UI issue

Cannot view or check status of past orders

Fix: Keep a personal record of your orders by taking screenshots of your order confirmations or saving emails related to your purchases for futur... ⇲
 
Bugs issue

Adhesive tape is not very sticky

Fix: Try cleaning the wall surface with rubbing alcohol before applying the tiles. This can help the adhesive bond better to the wall. OR If t... ⇲

Tiles fall off the wall

Fix: Ensure that the wall surface is clean and dry before applying the tiles. If they continue to fall, consider using a stronger adhesive or mou... ⇲

Quality of material feels cheap

Fix: If you are concerned about the quality, consider using a protective coating spray designed for photos to enhance durability and appearance.... ⇲

Inconsistent cutting of pictures

Fix: Before uploading, use a photo editing app to ensure that your images are cropped and centered properly, which can help reduce the chances of... ⇲
 
Support issue

Inconsistent customer service response times

Fix: Check the app or website for a FAQ section that may address your questions without needing to contact customer service. OR Utilize social... ⇲
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 what users are saying
Good experience
97.6%

Neutral
1.3%

Bad experience
1.1%

~ from our NLP analysis of 112,140 combined software ratings.

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 Private Data Mixtiles collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics