fix problems on Superbalist [iphone]

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—— Run into issues on Superbalist ? Get help pending when official support gets back to you!

Superbalist | Fashion App
Info:
company: Takealot Online (Pty) Ltd
: https://superbalist.com/support
: superbalist.com
Chat with our AI-based Superbalist Support
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Notifications issue

Missing items without communication

Fix: 1. Check Order History: Go to your account and review your order history to see if the items are listed as shipped or canceled. 2. Enable No... ⇲
 
Payments issue

Errors during checkout

Fix: 1. Check Payment Information: Ensure that your payment details are correct and up to date in the app. Go to your account settings and verify... ⇲
 
Features issue

No mechanism for product reviews

Fix: 1. Use External Review Platforms: While the app may not have a review feature, consider checking external sites like Trustpilot or social me... ⇲
 
Bugs issue

Return section not functioning

Fix: 1. Restart the App: Close the app completely and reopen it to see if the return section functions properly. 2. Check for Updates: Ensure you... ⇲

Buggy app performance

Fix: 1. Update the App: Go to the App Store, search for Superbalist, and check if there is an update available. If so, tap 'Update' to install th... ⇲
 
Slow issue

Slow delivery times

Fix: 1. Check Delivery Options: Review your selected delivery method in the app to ensure you are using the fastest option available. 2. Track Yo... ⇲
 
Compatibility issue

Links to incorrect app store

Fix: 1. Manually Search: If the link directs you incorrectly, manually search for the Superbalist app in the App Store. 2. Bookmark the Correct L... ⇲
 
Support issue

Poor customer service response

Fix: 1. Use Multiple Channels: If you’re not getting a response via the app, try reaching out through their social media channels or website cont... ⇲
 
Quality issue

Delivery of dirty items

Fix: 1. Document the Issue: Take photos of the dirty items upon delivery for your records. 2. Report the Issue: Use the in-app support feature to... ⇲
 
Privacy issue

Discrimination concerns

Fix: 1. Document Your Experience: Keep a record of any incidents that you feel are discriminatory. 2. Use In-App Support: Report your concerns th... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.6%

Bad experience
3.5%

Neutral
1.9%

~ from our NLP analysis of 960 combined software ratings.

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 Private Data Superbalist collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics