fix problems on Pokerbase [iphone]

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—— Run into issues on Pokerbase? Get help pending when official support gets back to you!

Pokerbase - Bankroll Tracker
Info:
company: Pokerbase
: https://pokerbase.app/discord
: pokerbase.app
Chat with our AI-based Pokerbase Support
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Crashes issue

Pokerbase crashes on startup

Fix: First, try restarting your iPhone. This can clear temporary glitches that may cause the app to crash. If the problem persists, uninstall the... ⇲

Inability to retrieve data after crashes

Fix: Regularly back up your data using the export feature. This will allow you to restore your data in case of a crash. Set a reminder to back up... ⇲
 
Freezing issue

Pokerbase freezes during use

Fix: Close any other apps running in the background to free up memory. You can do this by double-tapping the home button (or swiping up from the... ⇲
 
Backup issue

Data loss upon app reset

Fix: Before resetting the app, ensure that you back up your data. You can do this by exporting your data to a CSV file or using any available bac... ⇲
 
Settings issue

Currency settings do not persist

Fix: After setting your preferred currency, ensure you save the settings before exiting the app. Look for a 'Save' or 'Apply' button in the setti... ⇲
 
Gameplay issue

Difficulty in tracking multiple bankrolls

Fix: Create separate profiles or sessions for each bankroll you want to track. This can help you manage and view each bankroll independently with... ⇲
 
UI issue

Cumbersome main feature

Fix: Familiarize yourself with the app's user guide or tutorial (if available) to better understand how to navigate the main feature. Sometimes,... ⇲

User interface issues with stack sizes

Fix: Adjust the display settings on your iPhone to see if that resolves the issue. Go to Settings > Display & Brightness and experiment with diff... ⇲
 
Updates issue

No upgrade option available

Fix: If you are looking for additional features, check if the app has any add-ons or in-app purchases that can enhance your experience. Sometimes... ⇲

Recent updates caused app to malfunction

Fix: If the app started malfunctioning after an update, try uninstalling and reinstalling the app. This can sometimes resolve issues caused by co... ⇲
 
Support issue

Support response is lacking

Fix: Utilize online forums or community groups related to Pokerbase. Other users may have experienced similar issues and can provide solutions or... ⇲
 
Loading issue

Pokerbase does not load after iOS updates

Fix: After an iOS update, restart your iPhone to refresh the system. This can help resolve any temporary issues that may prevent the app from loa... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
63.6%

Bad experience
36.4%

Neutral
0.0%

~ from our NLP analysis of 11 combined software ratings.

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 Private Data Pokerbase collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Pro - Yearly: $99.99 Pokerbase Pro Monthly Subscription
  2. Pro - Monthly: $12.99 Pokerbase Pro Monthly Subscription