fix problems on PADI Adventures [iphone]

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—— Run into issues on PADI Adventures? Get help pending when official support gets back to you!

PADI Adventures: book diving
Info:
company: PADI Travel AG
: https://travel.padi.com/
Chat with our AI-based PADI Adventures Support
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Screen issue

PADI Adventures goes to a black screen when viewing dive information

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the Home button on older iPhones) to... ⇲
 
Bugs issue

Reservations made in the app can be missing information

Fix: Double-check the reservation details after making a booking. If you notice missing information, try to re-enter the details and save them ag... ⇲
 
Payments issue

Difficult to reschedule or refund reservations

Fix: Look for a 'My Reservations' or 'Bookings' section in the app where you can manage your reservations. If available, select the reservation y... ⇲
 
Search issue

PADI Adventures does not find PADI certified dive shops

Fix: Ensure that you have entered your location correctly in the app settings. Go to the app's settings and check if your location is set accurat... ⇲
 
Registration issue

Sign up process fails to save information

Fix: Make sure you have a stable internet connection during the sign-up process. If your connection drops, the app may fail to save your informat... ⇲
 
Notifications issue

PADI Adventures prompts for sweepstakes entry repeatedly

Fix: Check the app settings to see if there is an option to disable sweepstakes notifications. If available, turn off this feature to stop the pr... ⇲
 
Settings issue

iPad version does not change location or date settings

Fix: Check the app settings on your iPad to ensure that location services are enabled. Go to Settings > Privacy > Location Services and make sure... ⇲
 
Syncing issue

PADI Adventures does not use the same database as the PADI website

Fix: Check for app updates in the App Store. Developers often release updates to sync databases and improve functionality. Make sure you are usin... ⇲

Does not save user information or dive buddies

Fix: Check the app settings to ensure that you have enabled the option to save user information and dive buddies. If this option is available, ma... ⇲
 
Crashes issue

PADI Adventures closes immediately upon opening

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the Home button) to view the app switcher, then... ⇲
 
Compatibility issue

Limited events available for booking in the US

Fix: Check if you have the latest version of the app, as updates may include new events and features. Go to the App Store and update if necessary... ⇲
 
Support issue

No support for independent instructors

Fix: Check the app for any updates or new features that may have been added to support independent instructors. Developers may add this functiona... ⇲
 
Network issue

Redirects to PADI website for shop references instead of using the app

Fix: Check the app settings to see if there is an option to enable in-app shop references. If available, turn this feature on to avoid being redi... ⇲
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 what users are saying
Good experience
70.0%

Bad experience
23.3%

Neutral
6.7%

~ from our NLP analysis of 60 combined software ratings.

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 Private Data PADI Adventures collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics