fix problems on Happn [iphone]

​

—— Run into issues on Happn? Get help pending when official support gets back to you!

happn: Dating, Chat & Meet
Info:
company: HAPPN SAS
: https://happn.com/en/faq/
Chat with our AI-based happn Support
   Hello! How can I assist you?  

characters left:
 
Privacy issue

High number of fake profiles

Fix: Be cautious when interacting with profiles that seem suspicious. Look for signs such as generic photos, incomplete profiles, or overly flatt... ⇲

Limited profile information

Fix: Encourage matches to provide more information by asking open-ended questions in your conversations. This can help you learn more about them... ⇲
 
Bugs issue

Inconsistent matching algorithm

Fix: Regularly update your profile information and preferences to help the algorithm better understand your interests. This can include changing... ⇲

Inaccurate location matching

Fix: Ensure that location services are enabled for the app in your iPhone settings. Go to Settings > Privacy > Location Services, and make sure H... ⇲

Misleading match suggestions

Fix: Regularly update your preferences and interests in the app to help refine the matching algorithm. This can lead to more relevant suggestions... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure that your app is updated to the latest version available in the App Store. Developers often release updates to fix bugs and improve s... ⇲
 
Network issue

Limited user base in certain areas

Fix: Expand your search radius in the app settings to connect with users in nearby areas. This may increase your chances of finding matches. OR... ⇲
 
Payments issue

Overpriced subscription fees

Fix: Evaluate the features offered in the subscription plan and determine if they align with your dating goals. If not, consider using the free v... ⇲

Difficulty in canceling subscriptions

Fix: To cancel your subscription, go to your iPhone's Settings, tap on your name at the top, select 'Subscriptions', find the Happn subscription,... ⇲

Inability to restore purchases

Fix: Check if you are logged into the same Apple ID that was used to make the purchase. If not, log in with the correct account and try restoring... ⇲

Inability to see who liked you without payment

Fix: Engage more actively with the app by liking profiles and sending messages, as this can increase your visibility and chances of receiving lik... ⇲
 
Ads issue

Excessive advertisements

Fix: If the ads are intrusive, consider upgrading to a premium subscription if it fits your budget, as this may remove ads and enhance your exper... ⇲
 
Security issue

Lack of safety features

Fix: Be proactive about your safety by not sharing personal information with matches until you feel comfortable. Use the app's messaging feature... ⇲

Bots and scammers prevalent

Fix: Be vigilant and report any suspicious profiles to the app. Look for signs of bots, such as generic messages or profiles with few details.... ⇲

Lack of premium features for safety

Fix: Utilize the existing safety features available in the app, such as blocking or reporting users, to enhance your safety while using the app.... ⇲
 
UI issue

Poor user interface design

Fix: Familiarize yourself with the app's layout and features by exploring all options available. Sometimes, user experience improves with usage a... ⇲
 
Updates issue

Frequent changes to app format

Fix: Stay updated with the app's release notes in the App Store to understand what changes have been made and how to navigate the new format. O... ⇲
 
Support issue

No clear way to report issues

Fix: Explore the app's help or support section for any reporting options. Often, there are hidden features for reporting that may not be immediat... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
80.2%

Bad experience
12.0%

Neutral
7.8%

~ from our NLP analysis of 40,376 combined software ratings.

 Switch to these Alternatives:
Fruitz: Match, Chat & Dating
Inner Circle: Dating Community
QuackQuack Dating App in India
Waiter: Less dating, more love
TrulyMadly :Indian MatchMaking
Aisle - Indian Dating App
Gigi: Your AI dating wingwoman
Breeze - App for real dates
Pembe Panjur Chat & Arkadaşlık
Smitten - a fun dating app

 Private Data happn collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Browsing History
    • Identifiers
    • Usage Data
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Starter pack - 10 Credits: $1.99 Get 10 credits to notify favorites.
  2. happn subscription: $24.99 Send "Hello" everyday for 1 month
  3. 60 Coins: $10.99 Get 60 credits to notify favorites
  4. Starter pack - 10 Credits: $2.99 Get 10 credits to notify favorites.
  5. 100 Coins: $16.99 Get 100 credits to notify favorites
  6. happn 1 Month subscription: $19.99 Get Coins everyday for 1 month! Subscription is automatically renewed.
  7. 250 Coins: $36.99 Get 250 credits to notify favorites
  8. happn subscription: $24.99 Send "Hello" everyday for 1 month
  9. Happn 1 month subscription: $14.99 Get the best of happn every month
  10. happn subscription: $22.99 Send "Hello" everyday for 1 month