fix problems on Rekab Solutions Company [iphone]

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Rekab Solutions Company
Info:
company: Via Transportation, Inc.
: https://rekab.sa/
: rekab.sa
Chat with our AI-based Rekab Solutions Company Support
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Bugs issue

drivers cancel rides

Fix: If a driver cancels, try to request another ride immediately. The app may prioritize your request if you have a history of cancellations.... ⇲

drivers picking up multiple passengers

Fix: If you prefer a private ride, select the option for a private vehicle in the app settings to avoid shared rides. OR Communicate your pref... ⇲
 
Search issue

difficulties in locating drivers

Fix: Make sure your GPS is enabled and functioning properly. This will help the app accurately locate you and the driver. OR Use the app's map... ⇲
 
Messages issue

high demand messages frequently

Fix: Try to book rides during non-peak hours when demand is lower, which can help you avoid high demand messages. OR If you receive a high dem... ⇲
 
Downloads issue

Rekab Solutions Company not downloading

Fix: Check your internet connection to ensure it is stable. If you are using cellular data, try switching to Wi-Fi or vice versa. OR Ensure th... ⇲
 
Support issue

poor customer service

Fix: Utilize the in-app support feature to submit your concerns or issues directly, as this may lead to quicker responses. OR Check the app's... ⇲

drivers' language barriers

Fix: Use the in-app messaging feature to communicate with drivers in simple English or your preferred language, as many drivers may understand ba... ⇲

drivers' rude behavior

Fix: If you experience rude behavior, use the app's rating system to provide feedback on the driver, which can help improve service quality. OR... ⇲
 
Pricing issue

inconsistent pricing

Fix: Review the pricing details in the app before confirming your ride to understand the fare breakdown and any potential surcharges. OR Consi... ⇲

increased prices without added features

Fix: Review the app's pricing policy to understand any changes and how they may affect your rides. OR Consider exploring alternative ride opti... ⇲
 
Map issue

map issues

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes for map-related issues. OR Check your device's... ⇲
 
Availability issue

limited vehicle availability

Fix: Try to book rides during off-peak hours when more drivers may be available, increasing your chances of finding a vehicle. OR Consider usi... ⇲
 
Crashes issue

Rekab Solutions Company crashes

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs that can cause crashes. OR Clear the app's cache in your... ⇲
 
Tracking issue

unreliable ride tracking

Fix: Check your internet connection to ensure it is stable, as poor connectivity can affect ride tracking accuracy. OR Restart the app to refr... ⇲
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 what users are saying
Good experience
94.1%

Bad experience
4.5%

Neutral
1.4%

~ from our NLP analysis of 2,019 combined software ratings.

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 Private Data Rekab Solutions Company collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics