fix problems on Dwelo [iphone]

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—— Run into issues on Dwelo? Get help pending when official support gets back to you!

Dwelo
Info:
company: Dwelo
: http://www.dwelo.com/support
: www.dwelo.com
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Settings issue

Temperature settings revert unexpectedly

Fix: 1. Check if there are any conflicting settings in the app that may be causing the temperature to revert. Look for any automation or scheduli... ⇲
 
Features issue

No automation features available

Fix: 1. Explore the app settings thoroughly to ensure you are not missing any hidden automation features. Sometimes, these options are located in... ⇲

No scheduling feature for thermostat

Fix: 1. Check the app settings thoroughly to ensure you are not missing the scheduling feature. Sometimes, it may be located in a less obvious se... ⇲
 
Bugs issue

Difficult to unlock doors with new feature

Fix: 1. Familiarize yourself with the new unlocking feature by reviewing any available tutorials or help sections within the app. 2. Practice usi... ⇲
 
Customization issue

Interface customization options are limited

Fix: 1. Provide feedback within the app about desired customization features. While this does not guarantee changes, user feedback can influence... ⇲

Inability to customize temperature settings for different times

Fix: 1. Check the app for any available settings that allow for temperature adjustments at different times. Sometimes, these features are hidden... ⇲
 
UI issue

Dwelo design is not user-friendly

Fix: 1. Take time to explore the app's layout and familiarize yourself with its navigation. Sometimes, spending a little time can help you unders... ⇲
 
Support issue

Slow response time from customer support

Fix: 1. Check the app for any FAQs or troubleshooting guides that may address your issue without needing to contact support. 2. Use the app's com... ⇲
 
Updates issue

Inconsistent performance after updates

Fix: 1. After an update, clear the app's cache by going to your iPhone's settings, finding the Dwelo app, and selecting 'Clear Cache' if availabl... ⇲
 
Freezing issue

Dwelo freezes or becomes unresponsive

Fix: 1. Force close the app by swiping it away in the app switcher and then reopening it. 2. Ensure your iPhone has enough storage space availabl... ⇲
 
Syncing issue

Requires manual refresh to update status

Fix: 1. Regularly refresh the app by pulling down on the screen to ensure you have the latest status updates. 2. Check your app settings to see i... ⇲
 
Payments issue

High technology fees for unreliable service

Fix: 1. Review your subscription plan and see if there are any options to downgrade to a more affordable plan that still meets your needs. 2. Con... ⇲
 
Compatibility issue

Limited functionality with third-party integrations

Fix: 1. Check the app's settings to see if there are any available integrations that you may not have activated. 2. Research online for any third... ⇲
 
Backup issue

Backup connection issues

Fix: 1. Ensure that your backup connection settings are properly configured in the app. Go to the settings menu and verify that the backup connec... ⇲
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 what users are saying
Good experience
71.0%

Bad experience
25.1%

Neutral
3.8%

~ from our NLP analysis of 808 combined software ratings.

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 Private Data Dwelo collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics