fix problems on Smart911 [iphone]

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—— Run into issues on Smart911? Get help pending when official support gets back to you!

Smart911
Info:
company: Rave Mobile Safety
: https://smart911.zendesk.com/hc/en-us/requests/new
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Settings issue

Incorrect address formatting

Fix: Double-check the address you are entering for any typos or formatting errors. Ensure you are using the correct format as required by the app... ⇲

Difficulty changing emergency notification settings

Fix: Navigate to the settings section of the app and look for 'Emergency Notifications' or similar. Follow the prompts to adjust your preferences... ⇲
 
Slow issue

Sluggish performance

Fix: Clear the app's cache by deleting and reinstalling Smart911. Press and hold the app icon until it wiggles, tap the 'X' to delete it, then go... ⇲
 
Battery issue

Location services drain battery

Fix: Adjust location settings for Smart911. Go to Settings > Privacy > Location Services, find Smart911, and set it to 'While Using the App' inst... ⇲
 
Notifications issue

Lack of notifications in certain areas

Fix: Check your notification settings for Smart911. Go to Settings > Notifications > Smart911 and ensure that notifications are enabled and set t... ⇲

Issues with receiving text notifications

Fix: Verify that your phone number is correctly entered in the app settings. Go to your account settings in Smart911 and check the phone number l... ⇲

Multiple identical alerts received

Fix: Check your notification settings within the app to see if there are options to limit the frequency of alerts. Adjust these settings to reduc... ⇲
 
Customization issue

No option to select specific map areas for alerts

Fix: Explore the app settings to see if there are any options for customizing alert areas. Look for a 'Settings' or 'Alerts' section within the a... ⇲

Inability to add alerts for multiple addresses

Fix: Check if the app has a limit on the number of addresses you can add. Review the app's help section or FAQs for any guidelines on this featur... ⇲
 
UI issue

Antiquated interface

Fix: Familiarize yourself with the app's layout and features. Sometimes, older interfaces can be navigated more easily with practice, so take som... ⇲

Navigation issues on certain screen sizes

Fix: Adjust the display settings on your device. Go to Settings > Display & Brightness and try changing the text size or display settings to see... ⇲
 
Login issue

Problems with account login and verification

Fix: Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to reset i... ⇲
 
Compatibility issue

Smart911 not optimized for iPad

Fix: Try using the app in compatibility mode by running it on your iPhone instead of the iPad, as it may not function properly on larger screens.... ⇲
 
Redundant issue

Redundant features compared to existing services

Fix: Review the features of Smart911 and identify which ones you find redundant. You can choose to disable or ignore those features and focus on... ⇲
 
Account issue

Inconsistent account recovery process

Fix: Follow the account recovery steps carefully. Ensure you are using the correct email or phone number associated with your account when attemp... ⇲
 
Permissions issue

Repeated location access prompts

Fix: Check the location settings for Smart911. Go to Settings > Privacy > Location Services, select Smart911, and set it to 'While Using the App'... ⇲
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 what users are saying
Good experience
92.2%

Bad experience
4.8%

Neutral
3.0%

~ from our NLP analysis of 2,480 combined software ratings.

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 Private Data Smart911 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics