fix problems on SECU Net24 [iphone]

​

—— Run into issues on SECU Net24 ? Get help pending when official support gets back to you!

SECU Net24 Mobile
Info:
company: SCHLUMBERGER EMPLOYEES CREDIT UNION (INC)
: https://secu.slb.com/htmlpages/Mobile-Banking.html
: www.secu.slb.com
Chat with our AI-based SECU Net24 Support
   Hello! How can I assist you?  

characters left:
 
Privacy issue

Account numbers visible despite privacy settings

Fix: Review your privacy settings within the app. Go to Settings > Privacy and ensure that any options related to account visibility are set to y... ⇲
 
Updates issue

Slow progress on feature updates

Fix: While you cannot speed up the development process, you can check for updates regularly in the App Store. Make sure to enable automatic updat... ⇲

Unable to add cards after update

Fix: Check if the app has a specific section for adding cards. If you cannot find it, try logging out and back into the app to refresh your sessi... ⇲
 
Features issue

No wire transfer capability

Fix: If wire transfers are essential, consider using an alternative banking app that supports this feature. You can also check if your bank offer... ⇲
 
UI issue

Ugly design and poor UI/UX

Fix: While you cannot change the app's design, you can provide constructive feedback through the app's feedback feature to express your thoughts... ⇲

No copy/paste functionality

Fix: If you need to copy and paste information, consider using a note-taking app to temporarily store the information you want to copy. You can t... ⇲
 
Settings issue

Cannot view or change bill pay addresses

Fix: Check if there is an option within the app to manage bill pay settings. Navigate to the bill pay section and look for an 'Edit' or 'Manage A... ⇲
 
Login issue

Complicated login process with special pin

Fix: To simplify the login process, consider using a password manager to store your login credentials securely. This can help you autofill your l... ⇲

Infinite login loop

Fix: If you are stuck in an infinite login loop, try clearing the app's cache by going to Settings > General > iPhone Storage > SECU Net24 Mobile... ⇲

Login issues after latest update

Fix: If you are experiencing login issues after an update, first ensure that your internet connection is stable. If the connection is fine, try r... ⇲
 
Camera issue

Mobile deposit picture acceptance issues

Fix: Ensure that you are following the app's guidelines for mobile deposits, such as taking clear pictures of both the front and back of the chec... ⇲
 
Payments issue

Transaction failures with no resolution

Fix: If you experience transaction failures, first check your internet connection to ensure it is stable. If the connection is fine, try logging... ⇲
 
Security issue

Mandatory password changes are inconvenient

Fix: To manage password changes more easily, consider using a password manager to store your passwords securely. This can help you quickly genera... ⇲
 
Crashes issue

SECU Net24 crashes after upgrade

Fix: After an upgrade, if the app crashes, try restarting your iPhone. This can help clear any temporary issues that may have arisen during the u... ⇲
 
Compatibility issue

SECU Net24 stopped working on iPhone 8 Plus

Fix: Ensure that your iPhone 8 Plus is updated to the latest version of iOS. Go to Settings > General > Software Update to check for updates. If... ⇲
 
Bugs issue

Instant balance feature malfunctioning

Fix: If the instant balance feature is not working, try logging out and back into the app to refresh your session. Also, ensure that your app is... ⇲
 
Notifications issue

Notifications not functioning

Fix: Check your notification settings for the app by going to Settings > Notifications > SECU Net24 Mobile. Ensure that notifications are enabled... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
92.7%

Bad experience
5.1%

Neutral
2.2%

~ from our NLP analysis of 1,194 combined software ratings.

 Switch to these Alternatives:
SECU Credit Union Co-op
Diamond FCU Tulsa
SECU - Maryland
STATE EMPLOYEES COMMUNITY CU
HSBC Expat
The State Credit Union
SECU
FSDHAM
Masjid Istiqlal Houston
MemberSource CU

 Private Data SECU Net24 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics