fix problems on KidzDocNow [iphone]

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—— Run into issues on KidzDocNow? Get help pending when official support gets back to you!

KidzDocNow
Info:
company: Pediatric Associates
: https://support.evisit.com
Chat with our AI-based KidzDocNow Support
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Slow issue

Long waiting times

Fix: 1. Check Peak Hours: Try to schedule appointments during non-peak hours to reduce waiting times. 2. Use the App to Monitor Wait Times: If t... ⇲
 
Crashes issue

KidzDocNow crashes in waiting room

Fix: 1. Update the App: Ensure that you have the latest version of KidzDocNow installed. Go to the App Store and check for updates. 2. Free Up S... ⇲
 
UI issue

No appointment option available

Fix: 1. Check App Settings: Ensure that you are logged into your account and that your location settings are enabled. Go to Settings > Privacy >... ⇲
 
Notifications issue

No alerts for waiting status

Fix: 1. Enable Notifications: Go to your iPhone Settings > Notifications > KidzDocNow and ensure notifications are enabled. This will allow the a... ⇲

No visual or audible alerts for next in line

Fix: 1. Enable Notifications: Go to your iPhone Settings > Notifications > KidzDocNow and ensure notifications are enabled. This will allow the a... ⇲
 
Login issue

Frequent login issues

Fix: 1. Reset Password: If you are having trouble logging in, try resetting your password through the app or website. 2. Clear App Cache: Go to... ⇲
 
Network issue

Dropped connections during calls

Fix: 1. Check Network Signal: Ensure you have a strong cellular or Wi-Fi signal during calls. Move to a location with better reception if necessa... ⇲
 
Bugs issue

Inconsistent doctor availability

Fix: 1. Check Availability Regularly: Regularly check the app for updates on doctor availability, as schedules may change frequently. 2. Use Fil... ⇲
 
Permissions issue

Difficulty accessing patient files

Fix: 1. Ensure Proper Login: Make sure you are logged into the correct account associated with your patient files. 2. Update the App: Check for... ⇲
 
Compatibility issue

Limited insurance acceptance

Fix: 1. Check Insurance Options: Review the insurance options available in the app settings or on the website to confirm if your insurance is acc... ⇲
 
Support issue

Poor customer service response

Fix: 1. Use In-App Support: Check if the app has a support or help section where you can submit inquiries or issues directly. 2. Document Your I... ⇲
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 what users are saying
Good experience
98.8%

Bad experience
0.6%

Neutral
0.5%

~ from our NLP analysis of 31,322 combined software ratings.

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 Private Data KidzDocNow collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Location
    • User Content
    • Diagnostics