fix problems on Alison [iphone]

​

—— Run into issues on Alison? Get help pending when official support gets back to you!

Alison: Online Education App
Info:
company: Alison (Capernaum Limited)
: https://alison.com/contact-us
: alison.com
Chat with our AI-based Alison Support
   Hello! How can I assist you?  

characters left:
 
Syncing issue

Cannot save progress in lessons

Fix: 1. Check if you are logged into your account. If not, log in to ensure your progress is saved. 2. Ensure that you have a stable internet con... ⇲
 
Search issue

No back button while searching

Fix: 1. Use the 'swipe from the left edge' gesture to go back to the previous screen. This is a common navigation method in iOS apps. 2. Alternat... ⇲
 
Customization issue

Cannot favorite courses

Fix: 1. Check if you are logged into your account, as the favorite feature may only be available to registered users. 2. If you are logged in, lo... ⇲

No option to save career goals

Fix: 1. Use a note-taking app on your iPhone to jot down your career goals and keep them organized. 2. Alternatively, create a document in a word... ⇲

Questionnaire limits to 2-3 options

Fix: 1. If the questionnaire is limiting your options, try to provide feedback through the app's feedback feature, if available. 2. As a workarou... ⇲
 
Accessibility issue

Inaccessible quizzes for blind users

Fix: 1. Enable VoiceOver on your iPhone by going to Settings > Accessibility > VoiceOver and turning it on. This feature reads out the text on th... ⇲
 
Login issue

Issues with logging in using Apple credentials

Fix: 1. Ensure that you are entering the correct Apple ID and password. If you have forgotten your password, reset it through the Apple ID websit... ⇲
 
Support issue

Slow tech support response

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may resolve your problem without needing to contact support. 2.... ⇲
 
Compatibility issue

Limited course availability on mobile

Fix: 1. Check if there are any filters applied in the course search that may limit the results. Clear any filters and search again. 2. If certain... ⇲
 
Payments issue

High cost for certificates

Fix: 1. Look for any promotional offers or discounts that may be available on the Alison website or app. 2. Consider completing courses that offe... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
95.7%

Bad experience
2.3%

Neutral
1.9%

~ from our NLP analysis of 5,170 combined software ratings.

 Switch to these Alternatives:
Simplilearn: Online Learning
edX online learning
Great Learning: Online Courses
Cursa - Learn anything
Coursera: Grow your career
K53 South Africa Pro
Motorcycle Theory Test UK Kit
Math Formula - Exam Learning
Papo Town Wedding Party
DataCamp | Data, AI and Coding

 Private Data Alison collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Alison digital certificate: $39.00 Alison digital certificate (pdf)
  2. Alison digital certificate: $29.49 Alison official digital certificate - 25%off
  3. Alison digital certificate: $39.00 Alison official digital certificate(pdf)
  4. Alison digital certificate: $31.00 Alison official digital certificate - 20% off
  5. Alison digital certificate: $29.49 Alison official digital certificate - 25% off
  6. Alison digital diploma: $75.00 Alison official digital diploma - 25% sale
  7. Alison digital certificate: $22.99 Alison official digital certificate (pdf)
  8. Alison digital diploma: $100.00 Alison official digital diploma (pdf)
  9. Alison digital certificate: $28.99 Alison official digital certificate(pdf)
  10. Alison digital certificate: $31.00 Alison official digital certificate - 20% off