fix problems on Parkade [iphone]

—— Run into issues on Parkade? Get help pending when official support gets back to you!

Parkade: Park at your building

Info:

company: Parkade, Inc.

: https://parkade.com/contact

: parkade.com

Chat with our AI-based Parkade Support

🛠️ Common Parkade Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Not compatible with Apple CarPlay

Fix: Currently, Parkade does not support Apple CarPlay. As a workaround, you can use your iPhone's screen mirroring feature to display the app on... ⇲

High late fees for overstaying

Fix: To avoid high late fees, set a reminder on your phone to alert you 15-30 minutes before your parking time expires. You can use the built-in... ⇲

Support issue

Poor customer service

Fix: If you encounter poor customer service, try to document your interactions. Keep a record of dates, times, and the nature of your inquiries.... ⇲

Difficult to communicate with support

Fix: If you find it hard to communicate with support, try using multiple channels available in the app, such as email, chat, or a contact form. S... ⇲

No contact phone number for urgent support

Fix: If you need urgent support, utilize the in-app chat feature or email support option, as these may provide quicker responses than waiting for... ⇲

Condescending responses from support

Fix: If you receive condescending responses, remain professional in your communication. Document the interactions and focus on the issue at hand... ⇲

Bugs issue

Mislabeling and mis-assigning chargers

Fix: Before using a charger, double-check the location and type of charger listed in the app. If you notice any discrepancies, take a screenshot... ⇲

Inaccurate towing incidents

Fix: If you encounter inaccurate towing incidents, document the details and take photos of your vehicle and the surrounding area. This can serve... ⇲

Payments issue

Recurring charge system flaws

Fix: To manage recurring charges, regularly check your payment settings within the app. Ensure that your payment method is up to date and that yo... ⇲

Added fees for payment methods

Fix: Review the payment options available in the app and choose the one with the lowest fees. If possible, use a payment method that does not inc... ⇲

High markup on game day rentals

Fix: To avoid high markups, plan your parking in advance and book your spot early, as prices may increase closer to game day. Compare prices with... ⇲

Inability to use alternate payment methods

Fix: Check the app's payment settings to see if there are any options to add or change your payment method. Ensure that you are using a supported... ⇲

Notifications issue

Faulty notification system for parking issues

Fix: Check your notification settings within the app and on your iPhone to ensure that notifications are enabled. Go to Settings > Notifications... ⇲

UI issue

Difficult to add dates for reservations

Fix: When adding dates for reservations, ensure you are using the calendar feature correctly. Tap on the date field and select the desired dates... ⇲

Confusing menu options

Fix: Take some time to explore the app's menu options and familiarize yourself with its layout. You can also refer to any available user guides o... ⇲

Glitches issue

Glitches in the app

Fix: If you experience glitches, try closing the app completely and restarting it. This can often resolve temporary issues. Additionally, ensure... ⇲

Ads issue

Unwanted requests for renting spots

Fix: If you receive unwanted requests, check your account settings to see if there is an option to disable notifications for rental requests or a... ⇲

Customization issue

No all-day reservation option

Fix: If you need an all-day reservation, check if the app allows you to book multiple time slots back-to-back. This can effectively create an all... ⇲

Settings issue

Inflexible cancellation policies

Fix: Before making a reservation, carefully review the cancellation policy to understand the terms. If you anticipate needing flexibility, look f... ⇲