fix problems on HEAVYPAINT Classic [iphone]

—— Run into issues on HEAVYPAINT Classic? Get help pending when official support gets back to you!

HEAVYPAINT Classic

Info:

company: HEAVYPOLY, Inc.

: http://www.heavypaint.com/faq

: www.heavypaint.com

Chat with our AI-based HEAVYPAINT Classic Support

🛠️ Common HEAVYPAINT Classic Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

canvas flips upside down

Fix: Check the orientation settings in the app. Go to the settings menu and look for any options related to canvas orientation or rotation. Adjus... ⇲

HEAVYPAINT Classic crashes frequently

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for HEAVYPAINT Classic, and check for updates. Install an... ⇲

Bugs issue

autosave feature unreliable

Fix: Manually save your work frequently. Get into the habit of tapping the save button after significant changes to ensure you don’t lose progres... ⇲

image corruption issues

Fix: Always save your work in multiple formats if possible. This way, if one format becomes corrupted, you may still have access to your artwork... ⇲

pressure sensitivity not functioning

Fix: Ensure that your stylus or finger is being used correctly. If using a stylus, check if it is compatible with the app and that it has suffici... ⇲

transform tool deletes paintings

Fix: Before using the transform tool, make a duplicate of your artwork. This way, if something goes wrong, you still have the original to fall ba... ⇲

UI issue

mobile UI difficult to navigate

Fix: Familiarize yourself with the app layout. Spend some time exploring each section of the app to understand where tools and features are locat... ⇲

exporting drawings confusing

Fix: Review the export settings carefully. When you choose to export, look for options that specify file format and destination. Make sure to sel... ⇲

inconsistent UI/UX

Fix: Take note of the areas where the UI feels inconsistent and try to adapt your workflow to accommodate these differences. This may involve adj... ⇲

difficult image importing

Fix: Ensure that the images you are trying to import are in a supported format (e.g., JPEG, PNG). If not, convert them to a compatible format usi... ⇲

difficult to use overall

Fix: Take time to practice using the app. Set aside a few minutes each day to explore different features and tools to become more comfortable wit... ⇲

Payments issue

subscription issues after purchase

Fix: Check your subscription status in the app settings. Ensure that your payment method is up to date and that the subscription is active. OR... ⇲

Crashes issue

HEAVYPAINT Classic goes blank unexpectedly

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the home button) to view open apps, then swipe H... ⇲

Support issue

lack of support for paid users

Fix: Look for any community forums or user groups online where you can share experiences and solutions with other users. Sometimes, user communit... ⇲

no clear instructions for use

Fix: Search for user-generated tutorials on platforms like YouTube. Many users create helpful guides that can provide insights into using the app... ⇲

Customization issue

brush texture presets limited

Fix: Experiment with customizing your own brush textures if the app allows it. This can help you create a more personalized experience. OR Loo... ⇲

color selection needs improvement

Fix: Try using the color wheel or palette options to find colors more easily. Familiarize yourself with the color selection tools available in th... ⇲