fix problems on Caregiver [iphone]

​

—— Run into issues on Caregiver ? Get help pending when official support gets back to you!

Caregiver by GT Independence
Info:
company: GT Independence
: https://www.gtindependence.com/contact-us/
: www.gtindependence.com
Chat with our AI-based Caregiver Support
   Hello! How can I assist you?  

characters left:
 
Notifications issue

Notifications not working

Fix: 1. Check notification settings: Go to Settings > Notifications > Caregiver and ensure that notifications are enabled. 2. Check Do Not Distu... ⇲
 
Freezing issue

Caregiver freezes during use

Fix: 1. Close background apps: Double-tap the home button (or swipe up from the bottom on newer iPhones) and close any unnecessary apps running i... ⇲
 
Login issue

Login issues

Fix: 1. Reset password: If you are having trouble logging in, try resetting your password through the app or the website. 2. Check username: Ens... ⇲
 
Bugs issue

Missing time entries

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as updates may fix bugs related to time entries. 2. Review submissio... ⇲

Errors in time submission

Fix: 1. Double-check entries: Before submitting, review all time entries for accuracy to ensure there are no mistakes. 2. Save drafts: If the ap... ⇲

Service codes change or disappear

Fix: 1. Verify codes: Regularly check for updates or changes to service codes within the app or from GT Independence. 2. Document codes: Keep a... ⇲

Difficulty in correcting time

Fix: 1. Edit entries: Look for an edit option next to your submitted time entries to make corrections. 2. Contact support: If you cannot edit en... ⇲
 
Support issue

Poor customer service

Fix: 1. Use in-app support: Check if the app has a help or support section that provides FAQs or troubleshooting tips. 2. Document issues: Keep... ⇲

Inadequate user guides

Fix: 1. Explore in-app help: Look for any help or FAQ sections within the app that may provide guidance. 2. Search online: Use search engines to... ⇲

Unclear communication between companies

Fix: 1. Keep records: Document any communications you have regarding issues with the app to refer back to later. 2. Use official channels: Alway... ⇲
 
Updates issue

Lack of updates

Fix: 1. Check for updates regularly: Go to the App Store and check for updates to the Caregiver app. 2. Provide feedback: Use the app's feedback... ⇲
 
UI issue

Confusing interface

Fix: 1. Explore tutorials: Look for any available tutorials or guides within the app that can help you navigate the interface. 2. Familiarize yo... ⇲
 
Crashes issue

Caregiver crashes when adding notes

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue persists. 2. Update the app: Check for any available updates... ⇲
 
Installation issue

Requires frequent reinstallation

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > Caregiver and tap 'Offload App' to clear the cache without losing data. 2.... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
48.2%

Bad experience
47.0%

Neutral
4.8%

~ from our NLP analysis of 355 combined software ratings.

 Switch to these Alternatives:
Evvie
Wisconsin MyWIC
United Illuminating
Educators WI Mobile Banking
Connecticut Natural Gas
DCI Mobile EVV
Southern Connecticut Gas
StratusMobile EVV
Liberty Bank CT
American Eagle FCU Mobile

 Private Data Caregiver collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.