—— Run into issues on Lumus? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If you encounter poor customer service, try to document your interactions. Keep a record of dates, times, and the names of representatives y... ⇲
Fix: When receiving information from support that seems incorrect, verify it against the app's official documentation or user guides. This can he... ⇲
Fix: To maximize your free trial, plan your usage ahead of time. Set specific goals for what you want to explore during the trial period, and pri... ⇲
Fix: Check the app's payment settings to see if there are any alternative payment methods available. Sometimes, payment options can be hidden or... ⇲
Fix: If you require additional payment methods, check the app's settings or payment options to see if there are any updates or changes that allow... ⇲
Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. Restarting your ro... ⇲
Fix: If you cannot input your birthplace, check if there are any specific format requirements (e.g., city, state, country) that you need to follo... ⇲
Fix: To protect yourself, research the psychics or readers before engaging with them. Look for reviews or testimonials from other users to gauge... ⇲
Fix: If a reader is asking too many questions, communicate your preferences clearly. Let them know you would prefer a more intuitive reading with... ⇲
Fix: If customer service support is lacking, utilize community forums or user groups related to the app. Other users may have experienced similar... ⇲
Fix: To manage your time better during readings, set a timer on your phone to remind you of the remaining time. This can help you stay focused an... ⇲
Fix: If you receive an inaccurate reading, consider providing feedback through the app's rating system. This can help improve the quality of read... ⇲